You’re not happy in your job.  You want to go back to school.  You have an idea for a business.  But you’ve made no progress toward the change you believe you want.  The question:  are you really committed?  Test the sincerity of your commitment with a few simple questions.   Is this change something you really want, or something you think you should do?  Is the […]

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Strong problem-solving skills are not only crucial in business, but also in life.  Some people do it well instinctually, while others could use advice on where to start or how to improve. Success.com consulted members of the Young Entrepreneurs Council to see how they hone their problem-solving skills.  Here are three of their suggestions. Reflect on your worst […]

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Success.com asked members of the Young Entrepreneurs Council how they strengthen their problem-solving skills.  Here are four of their answers.       Exercise creativity like a muscle.  WPBeginner’s Syed Balkhi suggests writing, doodling or brainstorming.  Express any idea, no matter how absurd, then whittle down your answers to the most useful ones. Change your perspective. Stephanie Wells of Formidable Forms says […]

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According to Gallup, only 34% of US employees say they’re engaged.  And when they are, they behave differently.  Gallup sees these four patterns among employees who are engaged. They don’t use challenges and barriers as excuses for inaction or to hinder their ability to perform.   They look for ways to operate at their best, focusing on their […]

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Relationships between leaders and their followers are driven by how leaders communicate their expectations.  Gallup recommends using a coaching style that creates engagement. To accomplish that, try asking process-oriented questions. Ask questions that give you perspective on each individual employee’s experience.  For instance, if someone is struggling to complete a report, you might say, “This report has […]

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When things go wrong, rather than focusing on identifying who made the mistake, focus on the situation and the solution.  Put your energy and attention into what happened, how best to fix it, what process improvements, training, and checks and balances are needed to insure it doesn’t happen again. Resist finger-pointing or blaming.  Don’t go on a […]

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Steven Cohen, author of “Leading from Within,” says regular meditation maximizes leadership performance by strengthening your capacity in what he calls the four leadership pillars: Build Awareness. Through meditation, you learn how to observe your thoughts, feelings and bodily sensations, without judgment.  Enhanced awareness will help you see situations more clearly, solve problems more readily.   Make Connections with people […]

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In addition to airing these reports on KYW Newsradio, they’re also posted as podcasts.  As the year wraps up, I’d like to share the hottest Office Talk topics for 2019. The number one podcast was “When Is It Time to Stop Emailing and Call?”  Email can be efficient, but sometimes it slows progress, creates confusion and overwhelm. […]

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To wrap up the year, I’d like to share a list of the three most popular videos on my YouTube channel and what I believe they say about where our collective heads are right now.   “How to Listen More and Talk Less” continues to be the most-watched video. It has topped the chart since 2017.  Although […]

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Whether you’re into New Year’s Resolutions or not, the holiday season is a good time to press the reset button.  Many of us spend more time with the people we consider priorities and engage in activities we enjoy.  This year, think about how you can insert even more of your personal priorities into the year ahead. During […]

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According to a recent Harvard Business Review article, it’s better to find your passion outside of work rather than make your work your passion.  The article’s contributors say that this modern phenomenon of pursuing passion at work is unique to the US. Working more has become an American status symbol, while people in other countries seek […]

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As a leader, you may often feel alone and isolated, especially when making critical decisions.  But you don’t have to go it alone.  Make it a practice to discuss concerns with colleagues inside and outside your organization.  Position the conversation as an opportunity to connect with a peer and share. To get the most out of your time, […]

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According to Author William Bridges, “It isn’t the changes that do you in, it’s the transition.” In the book, Managing Transitions: Making the Most of Change,” Dr. Bridges and his wife Susan make a clear distinction between change and transition.   Change is situational, like a new job, a new worksite, new boss or policy.  Transition is the […]

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One of the biggest challenges in achieving success is learning to be uncomfortable.  Whenever we try anything new, we push up against our comfort zone and growing edge.  That’s where our comfort level ends, and where the new and different await. To discover the new, you have to push past your existing mental and emotional boundaries and […]

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Sometimes, we spend a great deal of time dwelling on why results fell below expectations.  That’s a good practice if your plan is to use what you learn to do better next time.  Now, here’s my question:  do you invest the same amount of time dwelling on your successes?  There’s also a lot to learn when things go well.   […]

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If you feel pulled in the direction of change, begin your planning and preparation with an honest self-assessment. Check in. See if your mind and emotions are aligned with your decision and plans. If there is a gap between what you think and how you feel, you have work to do. Moving ahead without attending […]

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Feeling restless, not quite satisfied, like something is missing or there’s got to be more to work and life than this! You may be ready for a change. Here are four cues that signal it’s time for something new: You’ve stopped learning and growing. You’re not developing new skills and knowledge, yet you feel an […]

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There comes a moment when you know it’s time to leave the comforts of the familiar and move on. You may be ready to move up to the next level, a lateral into a new functional area to broaden your experience base, a leap into a new industry or company where you can apply your […]

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Studies have shown that well-managed, diverse teams outperform homogenous teams.  But, even companies with the best intentions struggle to create the inclusive workforces they say they seek.  Since bias in recruitment, selection and development is extremely hard to eliminate, HBR recommends interrupting it.   The first step is to understand how bias plays out in everyday workplace interactions.  For […]

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Diverse teams outperform homogenous teams.  According to Harvard Business Review, they’re more committed, have higher collective intelligence, and are better at making decisions and solving problems.  Diversity starts with inclusive hiring practices.  Here are two to consider.   Insist on a truly diverse candidate pool.  Not just one person of color or one white woman.  Why?  HBR says research shows that the odds […]

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