Spirit of Purpose · COVID-19 Has Added Complexity to Our Diverse Worlds Even as we continue physically distancing and working remotely, the human need for connection and community, remains strong.  The need to be heard, to feel seen and included, is as important as ever.   Today, in our new paradigm, we work and engage […]

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Spirit of Purpose · Does Your Company Look Like Your Customer Base? Do the demographics of your company reflect those of your customer base?   If your company is like most, the answer is no.  In most cases, internal demographics, particularly across hierarchical levels and functional groups, do not reflect the diverse mix of a […]

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Spirit of Purpose · The Case For Diversity Is Stronger Than Ever Recent McKinsey research suggests the business case for diversity is stronger than ever.  And, if bottom-line impact is your primary metric, data from 1000 large companies, in 15 countries, say the link between diversity on executive teams and financial outperformance is indisputably evident. […]

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Spirit of Purpose · Releasing COVID-19 Generated Loss & Grief Elizabeth Kubler-Ross’ Five Stages of Grief provides a helpful framework for understanding our COVID-19-induced emotional roller-coaster. You’ve probably experienced the shock and denial – you just couldn’t believe this unexpected, tragic thing was happening.  Then feelings of guilt or sadness about your inability to prevent […]

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Spirit of Purpose · 2 Ways to Refresh & Reset People are the heart of business. Their intellect, positive energy, drive, mutual respect and commitment contribute to a healthy workplace and a business’ ability to thrive in its marketplace. On days when we’re firing on all cylinders, it’s easy to deliver our best.  On days […]

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Spirit of Purpose · COVID-19 & the Struggles of Diverse Workers We’re all experiencing significant COVID-19-related challenges.  And across the diversity spectrum of black, indigenous and people of color, women, LGBTQIA community members, people with disabilities, and working parents, issues are particularly acute. A McKinsey survey says across demographic groups and geographies, workers are struggling […]

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Spirit of Purpose · Validating Emotions Impacts Productivity Have you ever shared how you’re feeling about a situation and the person with whom you’re speaking responds with “Yeah, but…”?  “Yeah, but it’s not so bad.  Yeah, but that’s not how it really is.”  Even if their intentions are to be helpful, the likely impact of their response is […]

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Spirit of Purpose · Many Shades of Microagression As we engage with members of culturally marginalized groups, our words and actions can cause hurt and do harm.  In his book, “Microaggressions in Everyday Life,” Derald Wing Sue teaches us about our impact, whether intended or not, through three types of microaggressions.  Micro-insults. Micro-assaults. Micro-invalidations.   Micro-insults are rude, insensitive […]

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Spirit of Purpose · Look for Learning Opportunities Learning opportunities abound, especially when you’re in culturally diverse groups.  To wake up your awareness of the disparate impact of certain behaviors on people of color and white women, take a more objective look at the dynamics that occur during meetings, in public spaces, even in personal relationships.  […]

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Spirit of Purpose · Challenge Your Biased Assumptions A few days ago, I went to the hardware store in search of four M4X16 screws.  While I needed expert assistance, none was available.  Another shopper – a white man – was searching through a neighboring rack of fasteners.  His sleeveless shirt and shorts revealed heavily tattooed arms, shoulders, neck […]

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Spirit of Purpose · Unintended Impact of Bias & Prejudice In any context in which we find ourselves, bias and prejudice are harmful.  A sponsor of indifference, exclusion, unfair treatment, hardened divisions, even violence, bias and prejudice hinder teamwork, diminish workplace productivity, detract from customer satisfaction, and devalues those who are the subjects of such injustice.  […]

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Spirit of Purpose · Reach Out and Break A Colleagues Pandemic Bubble 2020 has brought forth unprecedented change in the ways we work and live. The transition process — the emotional and psychological process we step through as we let go of the familiar, struggle with uncertainty about the future, and hesitantly embrace hints of the […]

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