For meeting leaders, it can be challenging to consistently make regular, standing meetings interesting and relevant.  If you’re the meeting leader, you might feel obligated to set the agenda and come prepared with all the answers.  If you do, you will suck the life out of the meeting and lull participants to sleep.  Here’s a way to increase […]

Read More →

Do you suspect that your staff meeting is losing its value?  Are people coming late and leaving early?  Are they interacting with their technology or having side conversations?  Do discussions wander aimlessly?  Is it hard to get active participation in conversations?  If you answered, “Yes,” to any of these questions, you need to hit the refresh button.  Here are three things […]

Read More →

Maslow’s Hierarchy of Needs teaches us that a sense of belonging is central. Given that basic human need, it’s not surprising that those who feel threatened by social and economic changes, like outsiders who are no longer central, are speaking out more and more.  When people feel ignored or undervalued, several things can happen. They might turn […]

Read More →

Companies hyper-focused on the employee experience are making over their HR departments to increase engagement, retention and productivity.  Even if your company doesn’t have titles like the ones Forbes.com recently reported on, this approach will likely filter into the way you do business in the future.   The Chief Employee Experience Officer or Director of Employee Experience […]

Read More →

As businesses turn even more attention to improving the employee experience, Forbes.com reports new HR jobs and titles are cropping up.  If you haven’t heard these titles yet, it may not be long before you do.   The Chief Transformation Officer is a cross-functional leadership role that makes sure today’s accelerated change delivers on its promise and […]

Read More →

In today’s business environment, creativity is an asset.  Yet, when Gallup spoke to over 16,000 employees, they found companies rarely have an expectation of creativity, allow time to be creative, or provide a safe environment for the risk taking that is inherent to creative pursuits. Besides being risky, creativity is hard to measure unless it’s quickly […]

Read More →

A recent McKinsey & Company article delved into a report from Deloitte Global, where they interviewed two thousand C-Suite executives in nineteen countries, and found four types of leaders who are successful in this – the early part of Industrial Revolution 4.0. The Super Socials. These leaders have cracked the code of doing well by doing […]

Read More →

As the proliferation of automation and AI grows, and our lifespans increase, McKinsey and Company says, companies must look for new ways to keep employees current and engaged.  Episodic, classroom training is becoming obsolete and more attention needs to be placed on how to best prepare the workforces for life-long employability. This means rethinking what we […]

Read More →

A recent article from McKinsey & Company urges businesses to rethink their approach to hiring, education and retention.  They suggest a focus on life-long employability to save money and reduce turnover.  How? When hiring, think competence, not college.  Degrees aren’t the end-all-be-all for every job, nor do they guarantee mastery of a body of knowledge.  Look to coding boot […]

Read More →

To create an agile company, you certainly need the right mindsets, skills, tools, processes.  But, above all, you need managers who are aligned with business goals and create a culture of engagement.  Yet, the Gallup Analytics team, which recently released highlights from data gathered throughout 2018, say that sixty-seven percent of employees say they are burned out […]

Read More →

According to McKinsey & Company, market forces are driving companies away from a management-driven structure and toward being more agile. Although the shift is slow, there is plenty of evidence to show that being agile is how companies will thrive going forward. But what does being agile look like? It’s having a company-wide shared purpose […]

Read More →

Many experts believe that empowered and engaged employees are more productive and more loyal.  But where do managers begin the process of building the ideal energized and focused team? Gallup suggests asking each team member these five questions. What do you know you can do well, but haven’t done yet?   What activities – inside and outside of […]

Read More →

 If you’re a manager, the probability is high that some members of your team have or will experience burnout. According to Gallup, two thirds of people they studied reported burnout to some degree. Here are 5 things Gallup says managers can do about it. Listen to work related problems. Active listening is an effective […]

Read More →

Recent articles on Gallup.com looked at employee burnout. Its effects costs companies big dollars and cents. On the surface, it might appear that demand for high productivity is to blame, but according to Gallup, the problem is more about how people are managed. What are five top things that lead to employee burnout? Unfair treatment: […]

Read More →

 We all know that employee burnout is real. And it comes with significant costs to organizations. According to a recent Gallup study of 7,500 full time employees, two thirds have experienced burnout to some degree. Burned out employees take more sick days, are more likely to be looking for a new job, have low […]

Read More →

 We’ve all experienced that customer service person who lacks the power to address our problem. If you insist on speaking to the manager, you may be punished with the reciting of policy, more waiting, or being forced to re-explain your issue. Recently, Forbes.com shared how some companies are building loyalty by empowering their customer-facing […]

Read More →