According to Gallup, companies that allow employees to work remotely not only increase engagement and retention, they also reduce their carbon footprint.  When employees work at home, they use less paper, less electricity and produce less solid waste. In addition, they drive fewer miles and emit less carbon dioxide.  Sun Microsystems reported that when they allowed 24,000 […]

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Recently, government agencies have started to pull back on their telework arrangements.  As a result, one agency found no increase in productivity.  But sick leave and vacation requests increased, and two-thirds of employees considered quitting.  Today’s workforce has embraced jobs they can do remotely.  What was once seen as a special privilege is now an expectation.  For companies to attract […]

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According to Gallup, only 34% of US employees say they’re engaged.  And when they are, they behave differently.  Gallup sees these four patterns among employees who are engaged. They don’t use challenges and barriers as excuses for inaction or to hinder their ability to perform.   They look for ways to operate at their best, focusing on their […]

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Relationships between leaders and their followers are driven by how leaders communicate their expectations.  Gallup recommends using a coaching style that creates engagement. To accomplish that, try asking process-oriented questions. Ask questions that give you perspective on each individual employee’s experience.  For instance, if someone is struggling to complete a report, you might say, “This report has […]

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The book “Democracy in America” was written in 1835 by a French sociologist who created it to explain Americans to Europeans.  He pointed out that philanthropy was a large part of American life and of meaningful association with a cause and a tribe.  That’s still true today.   In business settings, shared philanthropy among employees can strengthen relationships […]

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Terina Allen’s Forbes.com article provides raw insight into what it takes to be a leader.  She says good leaders manage themselves first.  They act and hold themselves accountable for the shadow they cast.  What I found most striking is her assertion that the best leaders appreciate the value of followership.  If you lead, it’s because others have agreed […]

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Harvard Business Review reported on a study conducted in India, wherein employees who were disappointed by their wage increase were given the chance to voice their concerns. They saw a marked difference in absenteeism and people quitting among the group that spoke out. This is important for two reasons.  One, feeling heard is a basic human […]

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According to Harvard Business Review contributor Jon Christiansen, there are more job openings than there are unemployed people.  That fact, along with the high cost of losing talent, makes it critical to keep the good performers you have.  Yet, Christiansen says there are several things employers commonly do that make people quit.  Here are two. Inconsistent goals or […]

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Today’s tight labor market means organizations must work harder to keep the people they have.  Harvard Business Review contributor Jon Christiansen says, there are three things that tend to make people quit that leaders must stop doing. Creating a culture of fear.  If employees are afraid their thoughts or ideas will be met with repercussions, they go […]

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There are many reasons why an employee may feel job insecurity.  Whatever the reason, it can impact productivity and the company’s bottom line.  The solution may be in supportive managers.   Research shows that job insecurity significantly decreases the odds of employee engagement.  Gallup says the odds of engagement decrease by thirty-seven percent among employees who think their jobs […]

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For meeting leaders, it can be challenging to consistently make regular, standing meetings interesting and relevant.  If you’re the meeting leader, you might feel obligated to set the agenda and come prepared with all the answers.  If you do, you will suck the life out of the meeting and lull participants to sleep.  Here’s a way to increase […]

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Do you suspect that your staff meeting is losing its value?  Are people coming late and leaving early?  Are they interacting with their technology or having side conversations?  Do discussions wander aimlessly?  Is it hard to get active participation in conversations?  If you answered, “Yes,” to any of these questions, you need to hit the refresh button.  Here are three things […]

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Maslow’s Hierarchy of Needs teaches us that a sense of belonging is central. Given that basic human need, it’s not surprising that those who feel threatened by social and economic changes, like outsiders who are no longer central, are speaking out more and more.  When people feel ignored or undervalued, several things can happen. They might turn […]

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Companies hyper-focused on the employee experience are making over their HR departments to increase engagement, retention and productivity.  Even if your company doesn’t have titles like the ones Forbes.com recently reported on, this approach will likely filter into the way you do business in the future.   The Chief Employee Experience Officer or Director of Employee Experience […]

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As businesses turn even more attention to improving the employee experience, Forbes.com reports new HR jobs and titles are cropping up.  If you haven’t heard these titles yet, it may not be long before you do.   The Chief Transformation Officer is a cross-functional leadership role that makes sure today’s accelerated change delivers on its promise and […]

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In today’s business environment, creativity is an asset.  Yet, when Gallup spoke to over 16,000 employees, they found companies rarely have an expectation of creativity, allow time to be creative, or provide a safe environment for the risk taking that is inherent to creative pursuits. Besides being risky, creativity is hard to measure unless it’s quickly […]

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A recent McKinsey & Company article delved into a report from Deloitte Global, where they interviewed two thousand C-Suite executives in nineteen countries, and found four types of leaders who are successful in this – the early part of Industrial Revolution 4.0. The Super Socials. These leaders have cracked the code of doing well by doing […]

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As the proliferation of automation and AI grows, and our lifespans increase, McKinsey and Company says, companies must look for new ways to keep employees current and engaged.  Episodic, classroom training is becoming obsolete and more attention needs to be placed on how to best prepare the workforces for life-long employability. This means rethinking what we […]

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A recent article from McKinsey & Company urges businesses to rethink their approach to hiring, education and retention.  They suggest a focus on life-long employability to save money and reduce turnover.  How? When hiring, think competence, not college.  Degrees aren’t the end-all-be-all for every job, nor do they guarantee mastery of a body of knowledge.  Look to coding boot […]

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To create an agile company, you certainly need the right mindsets, skills, tools, processes.  But, above all, you need managers who are aligned with business goals and create a culture of engagement.  Yet, the Gallup Analytics team, which recently released highlights from data gathered throughout 2018, say that sixty-seven percent of employees say they are burned out […]

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