When you communicate with others, do you use a one-size fits all approach?  Do you write or speak from your perspective or from that of the person with whom you’re communicating? Effective communication requires attention to the ways your receiver processes information.  To better understand others, try using the DiSC system. DiSC is an acronym for the behavior […]

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What’s your approach to introducing a new initiative?  Do you plan alone or with just a select few?  Do you make the decisions and tell others?  Do you push for closure, focused primarily on getting the task done? If you answered, “Yes” to the above questions you may find that your good ideas often fail before they’re even […]

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What are your thoughts about the idea of being self-made? Recently, I saw a man wearing a t-shirt with the caption, “SELF-MADE!”  It was written in CAPS and seemed to scream at me, emphasizing the point. It got my attention, perhaps because earlier that day a client and I talked about how interdependent we really are. How, alone, […]

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Many experts believe that technology is making us increasingly isolated, particularly in the workplace. In a recent Society for Human Resource Management interview, best-selling author Dan Schawbel offers tips for maintaining the human connection.  Here are a few. Use electronic calendars to schedule meetings, but when there, be present and use the time to develop strong team […]

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I enjoy this time of year. And, it’s seems many others do, as well. It’s a season of fun-filled gatherings and sharing good wishes. Kindness, warm smiles, fun-filled gatherings and generosity are legitimized in all dimensions of life. Perhaps you and your co-workers are making plans for a luncheon at a local restaurant, a shared […]

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Wondering how you might handle heated conversations during this, the season of workplace holiday parties? Business Insider consulted Dr. Michael McNulty, master trainer and founder of the Chicago Relationhip Center. He offered this timely advice in the event that you find yourself in an unavoidable debate. Try turning the argument into a dialogue. McNulty says […]

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As the holiday party season heats up, it’s wise to plan ahead when it comes to managing conversations with co-workers and other guests. Business Insider turned to Lizzie Post, co-author of several Emily Post etiquette books, for these tips on avoiding uncomfortable conversations. If you’re hosting, set some ground rules. Before arguments can take hold, […]

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According to Merriam Webster, microaggression is defined as “a comment or action that subtly and, often unconsciously or unintentionally, expresses a prejudiced attitude toward a member of a marginalized group.” Often, the action is so subtle and habituated that the perpetrator does it without even realizing it. Microaggressions land hard on the people they’re being […]

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 In a recent TED Talk, Melinda Epler suggests that we can all become allies and supporters of co-workers who are the victims of microaggression. Epler, who helps tech companies address diversity and inclusion issues, advocates for allyship at work for people who are being marginalized through microaggression. She says that when someone interrupts another, […]

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 Working for someone you believe is a bad boss is extraordinarily difficult. Some people stay in these awful situations, others leave in search of a more satisfying work environment. But before you start floating your resume, consider Mary Abbajay’s simple advice. The author of “Managing Up: How to Move Up, Win at Work and […]

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 Leaders: Do you find that you’re spending so much time managing your team that you have little time or attention span left to slow down and think strategically? Harvard Business Review contributor Maura Thomas has these tips just for you. Schedule regular meetings with direct reports, and designate specific times for others on the […]

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Switching back and forth between hands-on manager and visionary leader is something many are required to do, especially at the top. Different situations require different roles. Figuring out which competencies to call on at what time can be confusing.   Here are some examples of scenarios that call for putting on your leader hat. When setting […]

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Is your company’s culture shifting and evolving? If the answer is yes, and you’re in the process of hiring new people, here are the questions Fast Company recommends asking during interviews. Tell me about a time you encountered a difficult problem you didn’t know how to solve. Give me an example of a time when […]

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 If your company boasts an entrepreneurial culture, Fast Company offers these tips to help you find people who will best fit in. To assess a candidate’s ability to work in an independent environment, ask questions like: Tell me about a project you planned and executed with little or no supervision. What approach did you […]

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When we think we know we stop asking questions. Perhaps, we even stop listening. Sometimes, we assume we have the right answer or know what another is thinking. But, in reality, we don’t? If we want another’s truth, or we’re trying to collaborate and be inclusive, it’s important to ask others for their thoughts. A […]

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If you’ve been labeled shy, aloof, arrogant, distant or reserved, here are a few tips that could help you be experienced as more approachable: Be the first to speak. Initiate interaction. Don’t wait to be approached. When conversing, make steady eye contact. Don’t stare the person down, but connect enough, eye-to-eye, to give the other […]

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Can working for someone you consider a bad manager damage your health? A recent Gallup blog post, characterizes having a bad manager as a one-two punch. You feel miserable at work, and as a result you feel miserable at home. This compounds stress and harms overall well-being. When employees are unhappy and unhealthy, absenteeism, performance, […]

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 While it’s fairly common for people who are successful as an individual contributor to rise to levels that involve managing others, research conducted by Gallup says that about one in ten people possess the right talents to manage others. If you’re wondering who to promote into positions where they manage people, Gallup says you […]

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 Are you starting an entrepreneurial venture? Have you already begun one? Or, do you work in a place where the entrepreneurial spirit thrives? If so, here are the 3 types of people Gallup says you need on your team. The Rainmaker. The aggressive, optimistic, risk-taker who is intensely motivated by sales and revenue. The […]

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The leaders in the room were Baby Boomers and members of Generation X. The panelists were Millennials. I was their facilitator for a candid conversation. Here’s how the panelists answered questions about how they want to be managed. The Millennials said they want feedback – clear, honest communication about what they’re doing that’s working well […]

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