Wondering how you might handle heated conversations during this, the season of workplace holiday parties? Business Insider consulted Dr. Michael McNulty, master trainer and founder of the Chicago Relationhip Center. He offered this timely advice in the event that you find yourself in an unavoidable debate. Try turning the argument into a dialogue. McNulty says […]

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As the holiday party season heats up, it’s wise to plan ahead when it comes to managing conversations with co-workers and other guests. Business Insider turned to Lizzie Post, co-author of several Emily Post etiquette books, for these tips on avoiding uncomfortable conversations. If you’re hosting, set some ground rules. Before arguments can take hold, […]

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According to Merriam Webster, microaggression is defined as “a comment or action that subtly and, often unconsciously or unintentionally, expresses a prejudiced attitude toward a member of a marginalized group.” Often, the action is so subtle and habituated that the perpetrator does it without even realizing it. Microaggressions land hard on the people they’re being […]

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 In a recent TED Talk, Melinda Epler suggests that we can all become allies and supporters of co-workers who are the victims of microaggression. Epler, who helps tech companies address diversity and inclusion issues, advocates for allyship at work for people who are being marginalized through microaggression. She says that when someone interrupts another, […]

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 Working for someone you believe is a bad boss is extraordinarily difficult. Some people stay in these awful situations, others leave in search of a more satisfying work environment. But before you start floating your resume, consider Mary Abbajay’s simple advice. The author of “Managing Up: How to Move Up, Win at Work and […]

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 Leaders: Do you find that you’re spending so much time managing your team that you have little time or attention span left to slow down and think strategically? Harvard Business Review contributor Maura Thomas has these tips just for you. Schedule regular meetings with direct reports, and designate specific times for others on the […]

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Switching back and forth between hands-on manager and visionary leader is something many are required to do, especially at the top. Different situations require different roles. Figuring out which competencies to call on at what time can be confusing.   Here are some examples of scenarios that call for putting on your leader hat. When setting […]

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Is your company’s culture shifting and evolving? If the answer is yes, and you’re in the process of hiring new people, here are the questions Fast Company recommends asking during interviews. Tell me about a time you encountered a difficult problem you didn’t know how to solve. Give me an example of a time when […]

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 If your company boasts an entrepreneurial culture, Fast Company offers these tips to help you find people who will best fit in. To assess a candidate’s ability to work in an independent environment, ask questions like: Tell me about a project you planned and executed with little or no supervision. What approach did you […]

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When we think we know we stop asking questions. Perhaps, we even stop listening. Sometimes, we assume we have the right answer or know what another is thinking. But, in reality, we don’t? If we want another’s truth, or we’re trying to collaborate and be inclusive, it’s important to ask others for their thoughts. A […]

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If you’ve been labeled shy, aloof, arrogant, distant or reserved, here are a few tips that could help you be experienced as more approachable: Be the first to speak. Initiate interaction. Don’t wait to be approached. When conversing, make steady eye contact. Don’t stare the person down, but connect enough, eye-to-eye, to give the other […]

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Can working for someone you consider a bad manager damage your health? A recent Gallup blog post, characterizes having a bad manager as a one-two punch. You feel miserable at work, and as a result you feel miserable at home. This compounds stress and harms overall well-being. When employees are unhappy and unhealthy, absenteeism, performance, […]

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 While it’s fairly common for people who are successful as an individual contributor to rise to levels that involve managing others, research conducted by Gallup says that about one in ten people possess the right talents to manage others. If you’re wondering who to promote into positions where they manage people, Gallup says you […]

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 Are you starting an entrepreneurial venture? Have you already begun one? Or, do you work in a place where the entrepreneurial spirit thrives? If so, here are the 3 types of people Gallup says you need on your team. The Rainmaker. The aggressive, optimistic, risk-taker who is intensely motivated by sales and revenue. The […]

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The leaders in the room were Baby Boomers and members of Generation X. The panelists were Millennials. I was their facilitator for a candid conversation. Here’s how the panelists answered questions about how they want to be managed. The Millennials said they want feedback – clear, honest communication about what they’re doing that’s working well […]

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During a recent panel discussion where Millennials shared their views with one company’s leaders, they expressed their desire for work-life balance and continuous learning and growth. The group told a room of Baby Boomers and GenXers that if they’re not growing and developing, they are more likely to leave. Doing the same thing every day […]

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For some people, the first time they’re approached with a new idea or question, their reflex response is, “No.” Immediately, they put up a wall that halts progress toward innovation or needed change. If that feels familiar, try this… When confronted with something new, give yourself permission to delay acting reflexively. Give the cortisol in […]

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Part 1:  3 Questions To Assess Your Organization’s Readiness Are big changes on your company’s horizon? William and Susan Bridges, authors of “Managing Transitions: Making the Most of Change” suggest asking three questions to make things go smoothly. First, what is changing? When high-level leaders communicate change in a vague, abstract way, it’s hard for […]

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Here are some unexpected things we do that Forbes.com says can determine whether people judge us as likeable or not. How you treat waiters, receptionists and support staff can provide insight into how you treat people you assume don’t have the power to do anything for you. How often you check your phone. If you […]

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