Having the right people in the right roles is critical for optimal business results.  Today’s fast-moving business environment leaves no room for employee stagnation.  High performing leaders actively assess their teams to ensure they’re positioned to maximize their contribution.  Here are three easy questions to ask yourself as you assess your staff.   Who delivers at or above expectation?  What […]

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Terina Allen’s Forbes.com article provides raw insight into what it takes to be a leader.  She says good leaders manage themselves first.  They act and hold themselves accountable for the shadow they cast.  What I found most striking is her assertion that the best leaders appreciate the value of followership.  If you lead, it’s because others have agreed […]

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Harvard Business Review reported on a study conducted in India, wherein employees who were disappointed by their wage increase were given the chance to voice their concerns. They saw a marked difference in absenteeism and people quitting among the group that spoke out. This is important for two reasons.  One, feeling heard is a basic human […]

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According to Harvard Business Review contributor Jon Christiansen, there are more job openings than there are unemployed people.  That fact, along with the high cost of losing talent, makes it critical to keep the good performers you have.  Yet, Christiansen says there are several things employers commonly do that make people quit.  Here are two. Inconsistent goals or […]

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There are many reasons why an employee may feel job insecurity.  Whatever the reason, it can impact productivity and the company’s bottom line.  The solution may be in supportive managers.   Research shows that job insecurity significantly decreases the odds of employee engagement.  Gallup says the odds of engagement decrease by thirty-seven percent among employees who think their jobs […]

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According to Gallup, the executive least likely to become CEO is your Human Resources Officer.  It may be time to rethink this often-overlooked position.  Here are three reasons why. They can increase human capital returns during a merger and acquisition.  Harvard Business Review says failure to manage and motivate employees is why seventy to ninety percent of acquisitions […]

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Some leaders say they want to set stretch goals, but they stop short because they want certainty that their goals will be achieved.  They want plans that account for all possible outcomes and consequences. If this sounds like you, consider the following.   Knowing for sure that you will attain your goal probably means you have not set […]

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For meeting leaders, it can be challenging to consistently make regular, standing meetings interesting and relevant.  If you’re the meeting leader, you might feel obligated to set the agenda and come prepared with all the answers.  If you do, you will suck the life out of the meeting and lull participants to sleep.  Here’s a way to increase […]

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Do you suspect that your staff meeting is losing its value?  Are people coming late and leaving early?  Are they interacting with their technology or having side conversations?  Do discussions wander aimlessly?  Is it hard to get active participation in conversations?  If you answered, “Yes,” to any of these questions, you need to hit the refresh button.  Here are three things […]

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There are many reasons why women and men aren’t equally represented at the top.  One is that women aren’t adequately sponsored or mentored. Harvard Business Review recently cited data from the Working Mother Research Institute that supports this notion. While 48 percent of men say they were given detailed information on career paths in the last 24 […]

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One reason women are underrepresented at the top of corporations is that they lack sponsors and mentors among men in leadership roles.  It’s no secret that a well-placed sponsor and mentor can influence one’s career trajectory.  Here are three things Harvard Business Review recommends to male leaders. Identify high-potential diverse talent.  Be intentional about finding women who bring […]

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For more women to climb to the top of the corporate ladder, more men must sponsor them.  If you’ve already identified your protégé, set her up with a stretch project.  Make sure she understands how it will help her and the company.   Then, according to Harvard Business Review: Provide development and support.  Invest time, expertise, resources and money […]

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Quick decision-making is one of the hallmarks of an agile company.  But making fast decisions is easier said than done. A recent McKinsey and Company article looks at three types of decisions and offers ways to speed up the process. For Big-Bet decisions made at the very top, like making an acquisition, spur productive debate.  Assign someone to argue […]

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McKinsey & Company says it’s a myth that continuous improvement is only for manufacturing companies looking to control costs.  Continuous improvement should be part of every company’s strategy.  For example, by communicating a compelling vision and connecting it to each employee’s daily work, one international theatre chain tapped into the power of frontline workers to generate […]

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A study from the University of Exeter in the UK confirms that bosses who put the people who follow them first, boost productivity.  The researchers used 130 independent, previously published studies to test their theories. The result:  the “servant-leader” style of management, which is ethical, trustworthy and shows genuine interest in the wellbeing and development of staff, […]

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Because malicious, unapproved software can bring down an entire IT infrastructure, many companies keep a tight reign on the software employees can use. Yet, the Harvard Business Review warns about the dangerous lag time between customers identifying a real need and IT satisfying it. When all IT decisions are made at the very top, i.e., the […]

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I bet meetings are a big part of your work life.  In his Ted-X-UNC-Charlotte Talk, Steven Rogelberg suggests six ways to make them better.  Invite the smallest number of participants possible.  No spectators or people there just to listen.  Attend only the part of the meeting that’s relevant to you.   Be a good host if you’re the meeting […]

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Amazon is one of the most innovative companies in the world, and their leadership principles are a big driver.  Agility and experimentation are part of their DNA.  Here’s a peak at several of their guiding principles. Customer Obsession. Leaders start with the customer and work backwards.  They work vigorously to earn and keep customer trust, and although they pay […]

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There’s much to learn from the philosophy and approach of one of the world’s most innovative companies.  I’m talking about Amazon.  Let’s take a quick look at some of the company’s Leadership Principles – the norms that guide day-to-day behavior. Earn Trust. Leaders listen attentively, speak candidly, and treat others respectfully.  They are vocally self-critical, even when doing so […]

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There’s an African proverb that says, “If you want to go fast, go alone.  If you want to go far, go together.”  Going together means delegating to or collaborating with others. But doing so successfully can be challenging.  Executive coach Helen Baxter-Southworth and team dynamics expert Russ Forrester say these five values and behaviors hold the key to working […]

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