According to McKinsey & Company, market forces are driving companies away from a management-driven structure and toward being more agile. Although the shift is slow, there is plenty of evidence to show that being agile is how companies will thrive going forward. But what does being agile look like? It’s having a company-wide shared purpose […]

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Many experts believe that empowered and engaged employees are more productive and more loyal.  But where do managers begin the process of building the ideal energized and focused team? Gallup suggests asking each team member these five questions. What do you know you can do well, but haven’t done yet?   What activities – inside and outside of […]

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When leaders think employees should feel one way about their job, and the employee actually feels differently, an empathy gap occurs.  Balancecareers.com recommends that leaders who acknowledge this problem do these eight things to change the dynamic. Challenge yourself.   Get out of your usual environment. Get feedback. Explore your heart, not just your head.   Walk in […]

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In the final installment of Harvard Business Review contributor Larry Clark’s series on navigating complexity, he reframes the benefits of failure in an interesting way.  He begins with an NFL coaching analogy.  The emergence mindset he believes business owners must adopt is similar to how football coaches choose plays based on what they learned during previous ones.   […]

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Harvard Business Review contributor Larry Clark provides great insight into problem solving that starts with making sure you understand the kind of problem you’re solving.  To make his point, he refers to the Cynefin Framework, which is used to categorize situations and identify strategies to address them. The 4 categories are:  Simple.  These are situations that can be […]

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Harvard Business Review contributor Larry Clark’s three part series on navigating complexity offers timely education on rethinking business.  He encourages leaders to embrace the natural push and pull of polarities that are inherent to every business.  Polarity is when opposing forces pull at each other to keep things balanced.  For instance, growth versus profit maximization or work-life […]

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The kind of environment we work in plays a big role in job satisfaction.  Yet, that environment is largely controlled by another person:  your manager, or someone at or near the top of the org chart.  If they’re supportive, job satisfaction soars. Forbes.com says this is especially true for millennials. If you’re one of the people at or […]

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Companies make a lot of promises to lure the best candidates.  They tout flexibility and personal development policies that, in practice, are only as good as the company’s managers.  Here are three questions Gallup says leaders should be asking themselves to determine if their new employee could experience buyer’s remorse. Does flexibility depend on the team manager?  You […]

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Just in time for the start of the New Year, I have a new tool for your personal and professional development.  I’m offering you free advice and coaching by way of “Ask Teressa” — a new feature on the homepage of my website, tmgspeaks.com.  Go there to submit your question about a real-life goal or challenge you’re […]

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Extremely low unemployment and the highest turnover rate in 17 years are forcing employers to dig deep to hold onto good performers.  Mounting evidence shows that people who aren’t engaged or who dislike their managers are the most likely to head for the door.   If you think your company is bleeding people as a result of […]

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As the job market tightens, employers are being forced to work harder to keep good employees.  According to Bloomberg, job turnover has reached a 17-year high. This means companies are at greater risk of losing people, especially if they have lazy managers.  Harvard Business Review says lazy managers do two things:   One: they blame low performance and […]

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One of the behavior patterns I’ve worked on with many leaders is their need to be right and show others that they have all of the answers.  They know more and best. Insisting on being right is alienating. It turns others off. After all, if you’re always right, that automatically makes others wrong. Artist and […]

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 While some people are great delegators, many struggle with trusting others to do as good a job as they do. Try looking at delegation as a teaching opportunity. According to the Harvard Business Review, here are some steps you can take in that direction. Don’t wait until you’re overwhelmed or going on vacation to […]

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 Increased innovation, the engine that keeps companies alive, is often touted as a benefit of diversity and inclusion. Yet many companies still struggle to make the changes needed to achieve diversity and inclusion. In a 2017 Ted Talk, Rocio Lorenzo, a telecommunications and media advisor, shares the results of research she conducted with the […]

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In the words of Colin Powell, “Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand.” If you’re in a leadership role, this is an important point to take in. Leaders are visionaries who are responsible for communicating and inspiring others to make […]

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Results recently released from a Binghamton University study prove that kindness and compassion are the key to better employee performance. The University’s researchers surveyed one-thousand members of the Taiwanees Army and 200 fulltime US workers. They looked at three types of leadership: Authoritarian-dominant leaders Benevolence-dominant leaders Classic paternalistic leaders The latter style combines the first […]

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Managing by fear is widely recognized as an outdated concept that does more harm than good. According to Organizational Anthropologist Judith Glazer, recent advances in neuroscience show it to be quite damaging. Glazer says in order to be a manager who inspires their team, one needs to understand how the brain reacts to fear verses […]

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 Working for someone you believe is a bad boss is extraordinarily difficult. Some people stay in these awful situations, others leave in search of a more satisfying work environment. But before you start floating your resume, consider Mary Abbajay’s simple advice. The author of “Managing Up: How to Move Up, Win at Work and […]

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In a recent New York Times interview, Mary Abbajay, the author of “Managing Up, How to Move Up, Win at Work and Succeed With Any Type of Boss,” gave these examples of three types of bad bosses. There’s the “ghost boss” who rarely communicates with you and never seems to be around. The “seagull boss” […]

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