Spirit of Purpose · Challenge Your Biased Assumptions A few days ago, I went to the hardware store in search of four M4X16 screws. While I needed expert assistance, none was available. Another shopper – a white man – was searching through a neighboring rack of fasteners. His sleeveless shirt and shorts revealed heavily tattooed arms, shoulders, neck […]
Read More →Spirit of Purpose · Unintended Impact of Bias & Prejudice In any context in which we find ourselves, bias and prejudice are harmful. A sponsor of indifference, exclusion, unfair treatment, hardened divisions, even violence, bias and prejudice hinder teamwork, diminish workplace productivity, detract from customer satisfaction, and devalues those who are the subjects of such injustice. […]
Read More →Diverse teams outperform homogenous teams. According to Harvard Business Review, they’re more committed, have higher collective intelligence, and are better at making decisions and solving problems. Diversity starts with inclusive hiring practices. Here are two to consider. Insist on a truly diverse candidate pool. Not just one person of color or one white woman. Why? HBR says research shows that the odds […]
Read More →This week’s reports have focused on interrupting workplace bias. According to Harvard Business Review, hiring and maintaining a diverse workforce comes with many proven benefits. To get an inclusive staff you must start with hiring. Here are two ways to adjust your practices. Limit referral hiring. Hiring from within or from employee’s social networks can perpetuate homogeneity. Instead, actively […]
Read More →Confirmation bias is when we seek out information that validates our own point of view. We tune out everything that doesn’t align with our world view or reinforce our opinions of the people around us. Confirmation bias closes our hearts and minds to the full truth. But there are ways to open our minds and learn to […]
Read More →We often focus exclusively on education and what we must learn to propel ourselves forward. Continual learning is critical for anyone who values keeping pace with the expectations of today’s business environment. But, just as there is much to learn, there are also many things we must unlearn to make room for real growth and […]
Read More →Addressing performance issues is one of the most challenging aspects of managing people. The conversations are difficult, potentially explosive. Corrective action plans add another layer to your responsibilities and if performance doesn’t improve, a job is lost and moral is threatened. The situation is not only complicated on the surface, but there are hidden forces […]
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