Imposter Syndrome — that feeling that you don’t belong or aren’t qualified – is heightened for women and people of color.  The New York Times’ Working Women’s Handbook says it disproportionately affects anyone who feels the pressure of accomplishing “firsts.” The handbook offers four ways to combat Imposter Syndrome.   Make a list of 10 things that show […]

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Former First Lady Michelle Obama is quoted as saying, “Eventually, I just got tired of always worrying what everyone else thought of me.  So, I decided not to listen.” She stopped reacting to the real or perceived opinions of others. She achieved something most women haven’t.  Over eons, women have been conditioned to see and present […]

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I bet meetings are a big part of your work life.  In his Ted-X-UNC-Charlotte Talk, Steven Rogelberg suggests six ways to make them better.  Invite the smallest number of participants possible.  No spectators or people there just to listen.  Attend only the part of the meeting that’s relevant to you.   Be a good host if you’re the meeting […]

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Is your workplace progressive, designed to promote thinking and innovating? While our knowledge-based economy has changed how we conduct business, vestiges of the old way still weigh employees down. Harvard Business Review says tethering employees to email is a big concern. Does your company use email for urgent, time-sensitive communication?  Do you or others in the company expect […]

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Forbes.com contributor Celinne Da Costa believes that building a business is temporary.  But building a brand is the key to long-term survival and stability in a turbulent marketplace.   Building a brand means having a long-term vision, defined values and a story that moves your audience to action. With a strong brand philosophy guiding you, opportunities are […]

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Glassdoor analyzed data from 12 million job seekers, from April to October of 2018, to understand what technology people use to search and apply for jobs.  They found that job seekers’ use of mobile devices continues to grow, and mobile use is even higher in some categories. Workers with less formal education and those looking for […]

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Amazon is one of the most innovative companies in the world, and their leadership principles are a big driver.  Agility and experimentation are part of their DNA.  Here’s a peak at several of their guiding principles. Customer Obsession. Leaders start with the customer and work backwards.  They work vigorously to earn and keep customer trust, and although they pay […]

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There’s much to learn from the philosophy and approach of one of the world’s most innovative companies.  I’m talking about Amazon.  Let’s take a quick look at some of the company’s Leadership Principles – the norms that guide day-to-day behavior. Earn Trust. Leaders listen attentively, speak candidly, and treat others respectfully.  They are vocally self-critical, even when doing so […]

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Front line employees are often required to ask customers for information without understanding why.  If they don’t know the rationale behind the questions, they are left to their own devices when responding to pushback.   In her Ted Talk, Tamekia Mizladi Smith, suggests that companies design frontline employee training around the acronym GRACE. That’s G-R-A-C-E.   Here’s what it […]

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A standard question asked in job interviews is “What are your strengths and weaknesses?”  How you answer that question can reveal more than what may appear on the surface.   Answering the strengths part is often easy.  You likely have a good sense of what you do well and can express it positively.  But when explaining your weaknesses, rather […]

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Conflict is natural and inevitable. Our comfort level with addressing it determines our response and the outcome.  Here are 11 tips for making it constructive, from Executive Coach Helen Baxter-Southworth and team dynamics expert Russ Forrester. Move toward conflict, not away from it.   Deal with conflict openly and above board, not behind the scenes.   Surface the conflict […]

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There’s an African proverb that says, “If you want to go fast, go alone.  If you want to go far, go together.”  Going together means delegating to or collaborating with others. But doing so successfully can be challenging.  Executive coach Helen Baxter-Southworth and team dynamics expert Russ Forrester say these five values and behaviors hold the key to working […]

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A study at the University of Basel in Switzerland suggests that if you set attainable goals, you’ll experience more satisfaction.  The findings imply that setting goals that you believe you can achieve will make you feel more in control, which will lead to greater well-being. As you and I know from experience, setting attainable goals is […]

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At some point in our lives, most us feel broken.  If we lose a job, a loved-one or suffer a debilitating illness, we can begin to believe that this is our new and permanent normal. Oprah.com contributor Mark Nepo offers these four tips that will help you turn loss into strength. Accept the weather. Being tossed and turned […]

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Often, leaders are extroverts with lots of charisma and energy. But two related studies from Ohio State University reveal that there are limits to how effective that personality trait can be.  The two subject groups included 260 undergraduate students and 337 employees at a large Chinese retail company. The research found that extroverted leaders tended to […]

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Harvard Business Review contributor Michael Watkins says your first steps after starting a new job can determine if you’ll succeed or constantly face uphill battles.  To provide focus and intent, he says to ask yourself these five questions. How will I create value?  Find out what each stakeholder you’re tied to expects you to accomplish and when, […]

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While Business Insider’s list of seven things people who’ve hit success milestones by age 35 have mastered isn’t groundbreaking, little reminders are always helpful, no matter your age. It’s okay to ask for advice. Let go of that fear of not having the answers.  The world is complicated and no one knows everything.   Dedicate time every […]

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If you have an employee who takes up more than their fair share of time, a recent Society of Human Resource Management article says you first need to understand why before you can take appropriate steps. The employee may be insecure or lack the necessary experience to complete the assigned task.  Insecurity can come from low […]

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No matter how big or small your company is, you’re impacted by the growing wave of disruption.  But if you’ve been around for a while, you can assess your current status and future potential by answering these five questions from The Insurgence Group. How have the dynamics of your industry and key trends changed over the […]

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Where does your company stand? Do you consider your company to be an incumbent or a disruptor?  Is your company the stalwart in your marketplace? Or the insurgent, looking to change the way your industry conducts business.   According to the Insurgence Group’s Rondo Moses, if you’re not disrupting, you’re likely in trouble. The evidence:  fifty-five percent of companies on […]

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