Harvard Business Review reported on a study conducted in India, wherein employees who were disappointed by their wage increase were given the chance to voice their concerns. They saw a marked difference in absenteeism and people quitting among the group that spoke out. This is important for two reasons.  One, feeling heard is a basic human […]

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John Vlastelica, former recruiting director for Amazon and Expedia, and founder of the Recruiting Toolbox says all hiring managers want their recruiters to be more strategic, but many fall short.  In a recent Society of Human Resource Management article, Vlastelica offered recruiters these three low-cost, practical tips to improve their hiring outcomes. Get hiring managers involved […]

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We look to tools and techniques to help us manage time.  And they can, to a certain extent.  They only work to the degree that we take a disciplined approach to their application.  The effectiveness of any time management tool is squarely in our hands.  To manage our time more effectively, we have to improve the way we manage […]

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According to Harvard Business Review contributor Jon Christiansen, there are more job openings than there are unemployed people.  That fact, along with the high cost of losing talent, makes it critical to keep the good performers you have.  Yet, Christiansen says there are several things employers commonly do that make people quit.  Here are two. Inconsistent goals or […]

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Today’s tight labor market means organizations must work harder to keep the people they have.  Harvard Business Review contributor Jon Christiansen says, there are three things that tend to make people quit that leaders must stop doing. Creating a culture of fear.  If employees are afraid their thoughts or ideas will be met with repercussions, they go […]

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“Your attitude will determine your altitude.”  Famous words of the late, great trainer Zig Ziglar.  They ring true, no matter where you are in the organizational hierarchy.  From part-timer, to entry level to CEO, it matters how you show up. In many cases, attitude is more important than intellect or education.  If it comes down to a choice between […]

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There are many reasons why an employee may feel job insecurity.  Whatever the reason, it can impact productivity and the company’s bottom line.  The solution may be in supportive managers.   Research shows that job insecurity significantly decreases the odds of employee engagement.  Gallup says the odds of engagement decrease by thirty-seven percent among employees who think their jobs […]

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The great Zig Ziglar said, “A goal properly set is halfway reached.”  Think about that.  If you’ve thought through how to achieve your goals, before you take one action step, you’re well on your way.   Many think the secret to achieving is the doing.  But I agree with Zig.  Without planning, anticipating obstacles and charting a realistic path, the […]

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How we go about achieving our goals can be as unique as each of us.  That’s why its important to avoid quick-fix solutions.  There are many right ways – not just one.  Figuring out your “right way” is what matters.   First, understand what you want to achieve, why and what your unique process looks like.  Dig into your past […]

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Asking for and getting feedback is hard.  Most people never do it – even though conventional wisdom is that feedback makes us better and helps us achieve our goals.  To get the full advantage of feedback, it’s a good idea to think through the entire process — from asking to implementing. Let’s assume that you’ve asked for […]

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Walk into just about any coffee shop and you’ll see people with their devices working remotely.  Just as there’s office etiquette, the Wall Street Journal says there’s also coffee shop etiquette – etiquette that will help ensure you’re always welcome at your favorite java joint. Work only where and when you’re wanted.  Not all coffee houses want […]

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According to Gallup, the executive least likely to become CEO is your Human Resources Officer.  It may be time to rethink this often-overlooked position.  Here are three reasons why. They can increase human capital returns during a merger and acquisition.  Harvard Business Review says failure to manage and motivate employees is why seventy to ninety percent of acquisitions […]

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Have you ever noticed that some days your negative emotions are more easily triggered than other days?  Are you aware of days when you can more easily stop yourself before saying something snarky or otherwise regrettable, and days when it seems you can’t?   It’s a challenge to move from responses that are automatic and unhelpful, to […]

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Dr. Marc Brackett is founder of Yale’s Center for Emotional Intelligence and author of the book “Permission to Feel: Unlocking the Power of Emotions to Help Our Kids, Ourselves and Our Society Thrive.”     He says even when we’re determined to behave or react a certain way, there are no guarantees we will.  He suggests using what […]

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Did you know that those great Steve Jobs presentations that launched so many iconic products were rehearsed over and over?  Jobs didn’t just read from a teleprompter; he embodied his message. Follow his example and you’ll make great presentations, effortlessly.  To support you, here are three tips from the Harvard Business Review.   Practice under mild stress. In addition to […]

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If you’re sitting at your desk, or standing at your workstation, doing the minimum, hoping the day will end soon, too bad!  You’re dying a slow death, and you’re contributing to the demise of your employer.  Anyone can have a temporary slump.  You just don’t have much energy and, in a way, you don’t even care.  You feel […]

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If you’re losing your most valuable players, talent hoarding could be why. According to a recent Gallup article, when good employees believe that the only way up is out, they’ll look for and probably find new jobs.   Managers who are behind this dilemma, are only doing what comes naturally to them. They’re likely experiencing one of two […]

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When managers hoard talent, they may think they’re protecting their turf. But according to Gallup, they’re actually driving the best people away.  When great employees realize they won’t be given opportunities to move up, they’ll look for work outside the company. Gallup recommends these approaches to those responsible for managing human capital.   Realize you may already have […]

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Some leaders say they want to set stretch goals, but they stop short because they want certainty that their goals will be achieved.  They want plans that account for all possible outcomes and consequences. If this sounds like you, consider the following.   Knowing for sure that you will attain your goal probably means you have not set […]

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