According to Harvard Business Review contributor Jon Christiansen, there are more job openings than there are unemployed people.  That fact, along with the high cost of losing talent, makes it critical to keep the good performers you have.  Yet, Christiansen says there are several things employers commonly do that make people quit.  Here are two. Inconsistent goals or […]

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Today’s tight labor market means organizations must work harder to keep the people they have.  Harvard Business Review contributor Jon Christiansen says, there are three things that tend to make people quit that leaders must stop doing. Creating a culture of fear.  If employees are afraid their thoughts or ideas will be met with repercussions, they go […]

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Maslow’s Hierarchy of Needs teaches us that a sense of belonging is central. Given that basic human need, it’s not surprising that those who feel threatened by social and economic changes, like outsiders who are no longer central, are speaking out more and more.  When people feel ignored or undervalued, several things can happen. They might turn […]

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Companies hyper-focused on the employee experience are making over their HR departments to increase engagement, retention and productivity.  Even if your company doesn’t have titles like the ones Forbes.com recently reported on, this approach will likely filter into the way you do business in the future.   The Chief Employee Experience Officer or Director of Employee Experience […]

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As businesses turn even more attention to improving the employee experience, Forbes.com reports new HR jobs and titles are cropping up.  If you haven’t heard these titles yet, it may not be long before you do.   The Chief Transformation Officer is a cross-functional leadership role that makes sure today’s accelerated change delivers on its promise and […]

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A study from the University of Exeter in the UK confirms that bosses who put the people who follow them first, boost productivity.  The researchers used 130 independent, previously published studies to test their theories. The result:  the “servant-leader” style of management, which is ethical, trustworthy and shows genuine interest in the wellbeing and development of staff, […]

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If you have an employee who takes up more than their fair share of time, a recent Society of Human Resource Management article says you first need to understand why before you can take appropriate steps. The employee may be insecure or lack the necessary experience to complete the assigned task.  Insecurity can come from low […]

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Researchers at the UK’s University of Exeter have found that having a high-quality relationship with employees is good.  But, to build loyalty, leaders have to make employees feel like their relationship with them is important.   While I often encourage my clients and podcast listeners to look within for validation, let’s also remember that we’re members of […]

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Are you a leader who struggles to see the value of building relationships with your team?  Do you see the personal stuff as a distraction? Harvard Business Review says this is a recipe for high turnover and lower productivity.  They offer five ways to adjust your management style. Get Feedback. Ask key stakeholders to rate your focus on […]

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Extremely low unemployment and the highest turnover rate in 17 years are forcing employers to dig deep to hold onto good performers.  Mounting evidence shows that people who aren’t engaged or who dislike their managers are the most likely to head for the door.   If you think your company is bleeding people as a result of […]

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Results recently released from a Binghamton University study prove that kindness and compassion are the key to better employee performance. The University’s researchers surveyed one-thousand members of the Taiwanees Army and 200 fulltime US workers. They looked at three types of leadership: Authoritarian-dominant leaders Benevolence-dominant leaders Classic paternalistic leaders The latter style combines the first […]

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