In the workplace, and all of life, the size and complexity of challenges are not factors that determine whether we flounder or thrive. The degree to which we believe we are in control is. The internal belief and feeling that I can take effective action and exert control over the situation is the “it” factor that enables us to manage stress and optimistically press forward towards success.
Leaders, this well-researched idea suggests empowering the workforce to make independent, everyday decisions – from the relatively small ones to those that are more significant. In cases where it’s essential for you or others to ultimately decide, sincerely seek employee input and allow their imprint to be evident in the final decision.
And, of course, acknowledge their contributions. The more control of everyday decisions that’s placed in the hands of employees, the more productive and satisfied they are likely to be.