Spirit of Purpose · How To Generate Employee Engagement People are the heart of every business.  The more engaged and productive the workforce, the more satisfied its customers, and the more successful the enterprise. Gallup research indicates that North America leads the world in employee engagement.  They suppose this may be due to US and Canadian values […]

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Spirit of Purpose · Building Trust In Remote & Hybrid Work Environments Trusting those we rely on is essential.  Yet building trust in the workplace can be a challenge – a challenge that’s amplified when people are separated by time and space.  This presents an important opportunity for leaders of remote and hybrid work environments, where mutual […]

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Spirit of Purpose · The Time To Reorganize Your Team May Be Right Now Over the course of the pandemic, clients talked about the multiple roles and extra work they assumed – some due to new pandemic-specific activities.  Some involved covering for colleagues who were ill or on a reduced schedule.  Some resulted from reduced staffing levels. […]

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Spirit of Purpose · How Engagement & Well-Being Feed Each Other According to Gallup, there’s a strong relationship between employee engagement and employee wellbeing – two drivers of performance, productivity and retention.  Each – engagement and wellbeing – has a reciprocal and additive impact on the future state of the other. While the best people leaders […]

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As so many get used to working from home, new feelings may arise about co-workers.  Not only has our physical space changed, so has our intimate knowledge of each other’s lives.  Harvard Business Review’s Amy Gallo spoke to experts to get some advice on these shifting interpersonal dynamics. Stanford’s Monica Worline says we must accept that our […]

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For quite some time, business culture experts have made the distinction between a workplace’s cognitive culture and its emotional culture.  Cognitive culture, according to the Harvard Business Review, sets the tone for how employees think and behave.  Are they, for example, customer-focused, innovative, team oriented, competitive?   Emotional culture is about shared affective values, and the norms and assumptions […]

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Every year, Gallup invites their client organizations to apply for the Exceptional Workplace Award.  Part of the process includes nominating the best managers in their organization.  Here are two things that stood out when 2019 Manager of the Year Finalists were asked how they lead, navigate change and develop successful teams.   One manager said he coaches his […]

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The book “Democracy in America” was written in 1835 by a French sociologist who created it to explain Americans to Europeans.  He pointed out that philanthropy was a large part of American life and of meaningful association with a cause and a tribe.  That’s still true today.   In business settings, shared philanthropy among employees can strengthen relationships […]

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Companies hyper-focused on the employee experience are making over their HR departments to increase engagement, retention and productivity.  Even if your company doesn’t have titles like the ones Forbes.com recently reported on, this approach will likely filter into the way you do business in the future.   The Chief Employee Experience Officer or Director of Employee Experience […]

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As businesses turn even more attention to improving the employee experience, Forbes.com reports new HR jobs and titles are cropping up.  If you haven’t heard these titles yet, it may not be long before you do.   The Chief Transformation Officer is a cross-functional leadership role that makes sure today’s accelerated change delivers on its promise and […]

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