To take a few new steps on your journey to inclusion, journal your responses to the following three questions. As you write, consider how your behavior might show up in the experience of others who are culturally different from you along any number of dimensions of cultural diversity: When it comes to inclusion, my habit or […]
Read More →If you have an employee who takes up more than their fair share of time, a recent Society of Human Resource Management article says you first need to understand why before you can take appropriate steps. The employee may be insecure or lack the necessary experience to complete the assigned task. Insecurity can come from low […]
Read More →When leaders think employees should feel one way about their job, and the employee actually feels differently, an empathy gap occurs. Balancecareers.com recommends that leaders who acknowledge this problem do these eight things to change the dynamic. Challenge yourself. Get out of your usual environment. Get feedback. Explore your heart, not just your head. Walk in […]
Read More →Empathy is a growing expectation among today’s workforce. Experts say employees work harder for someone they believe cares about them and their unique needs. But when there is a difference between how the employer thinks an employee feels and how the employee actually feels, an empathy gap occurs. One example of an empathy gap is when a […]
Read More → When someone at work suffers a great loss, it can be hard to find the right words to comfort them. Although loss and grieving happens to everyone at some point, we may not know the best way to offer support. Mindtools.com suggests that to be empathetic, we should keep these six things in mind: […]
Read More →During a recent workshop, a participant confessed his lack of empathy – a core dimension of emotional intelligence. He said, “I don’t have any, and I don’t know how to begin to think about feeling the way others do.” Given the laughter and head nodding from the others in the room, he was not alone. […]
Read More →
