Leaders: Do you find that you’re spending so much time managing your team that you have little time or attention span left to slow down and think strategically? Harvard Business Review contributor Maura Thomas has these tips just for you. Schedule regular meetings with direct reports, and designate specific times for others on the […]
Read More →If you’re in a leadership role, you’re likely juggling two very important responsibilities — being accessible to your people, and generating the strategies and ideas for moving the organization forward. Harvard Business Review Contributor Maura Thomas has recommendations for doing both effectively. Here are two. Mentor in hindsight. In keeping with the rules of adult […]
Read More → How do you approach the end of your workday – when your energy is low there’s not enough time to start a new project? Do you surf social media, aimlessly finger through things on your desk, or scroll through emails to which you don’t intend to reply. Well, Fast Company has suggestions for making […]
Read More →Are you addicted to your devices? Never without them? Do you respond reflexively to every beep, buzz and ding? Researchers at Australia’s James Cook University recently noted the rising market for digital-device free holidays. So, if you’re fatigued by technology’s ever-present intrusion into your life, take a digital-free vacation or staycation. This expanding approach is […]
Read More →Philosopher William James said, “The greatest weapon against stress is our ability to choose one thought over another.” Thoughts and emotions are tied to one another. Just thinking about something generates an emotional reaction, which triggers similar thoughts and emotions. This loop can send us spiraling downward in ways that are seemingly out of our […]
Read More → If you’re a manager, you’ve probably experienced yourself switching between the roles of visionary leader and hands-on manager. Yet, the role of leader and manager are different. Each requires a particular mindset and set of competencies. Here are examples of when you should wear your manager hat. When dealing with day-to-day tactical, transactional tasks […]
Read More →Switching back and forth between hands-on manager and visionary leader is something many are required to do, especially at the top. Different situations require different roles. Figuring out which competencies to call on at what time can be confusing. Here are some examples of scenarios that call for putting on your leader hat. When setting […]
Read More →Success is created by the self-responsible – people who know for sure that they are accountable for their lives professionally and personally. Successful people don’t wait for others to secure their future. In fact, because they trust themselves to step up and take care of their needs and interests, they succeed in spite of circumstances. […]
Read More →Wishing someone at work would say, “I noticed what you did. Thank You. Good job!” Such needs are real and are borne out of frustration and benign neglect. We look up to leadership, expecting them to validate our presence and good performance. We hope team members we’ve helped or whose mistakes we corrected would say, […]
Read More → We’ve all experienced that customer service person who lacks the power to address our problem. If you insist on speaking to the manager, you may be punished with the reciting of policy, more waiting, or being forced to re-explain your issue. Recently, Forbes.com shared how some companies are building loyalty by empowering their customer-facing […]
Read More → When you’re called on to give a presentation, here’s a simple tip that will make it memorable and meaningful for your audience. Tell stories. Instead of droning on about facts and figures, with slick slides tell a relevant story. When preparing for your next presentation, keep etiquette expert Barbara Pachter’s tips in mind. Use […]
Read More → To communicate effectively, we must be mindful about how our messages are sent and received. To that end, Mindtools.com breaks communication down into five component parts that are universally at play whenever we speak to another person. It all begins with the Source – which is you, coupled with the message you wish to […]
Read More →As companies scale up, it is easy to see how some employees can become disconnected from the customer. Focusing on the bottom line is important. Here’s one way to improve revenue, and so much more. Regularly remind everyone from the top down how their work connects with customers by allowing your customer service team to […]
Read More →George Bernard Shaw once said, “Progress is impossible without change, and those who cannot change their minds cannot change anything.” As hard as change can be, it is necessary IF you want to grow, or at least remain relevant. Even if you want to stay where you are until you retire, changes in your industry […]
Read More → Clients often ask me about proven ways to develop themselves. They want to grow as people and be more skillful and emotionally intelligent when they engage with others. If you’re interested in growing in these areas, I recommend exploring Core Energetics. Core Energetics will help you enhance self-awareness, increase your ability to self-regulate and […]
Read More → Pushing back, or attempting to influence others to move or change their position, is something we all need to do from time to time. So, what keeps us from advocating for ourselves, or the greater good? Fear. That gut wrenching discomfort that pops up when we rock the boat, think we’re seen as a […]
Read More →Are you crystal clear about what you’d like to accomplish over the next month, six months or 2 years? If your goals are specific, congratulations! You’re ahead of the game, and you’re likely to achieve them. If your goals are more general, perhaps even vague, you’re less likely to make meaningful progress. When you’re specific, […]
Read More → If your company values collaboration over independence, Fast Company recommends that hiring managers ask the following questions to find the people who are the best fit for your collaborative culture. Tell me about a time you worked with a team. What was your approach to collaborating with your teammates? What role did you play […]
Read More →Is your company’s culture shifting and evolving? If the answer is yes, and you’re in the process of hiring new people, here are the questions Fast Company recommends asking during interviews. Tell me about a time you encountered a difficult problem you didn’t know how to solve. Give me an example of a time when […]
Read More → If your company boasts an entrepreneurial culture, Fast Company offers these tips to help you find people who will best fit in. To assess a candidate’s ability to work in an independent environment, ask questions like: Tell me about a project you planned and executed with little or no supervision. What approach did you […]
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