Over the course of the pandemic, clients talked about the multiple roles and extra work they assumed – some due to new pandemic-specific activities. Some involved covering for colleagues who were ill or on a reduced schedule. Some resulted from reduced staffing levels.
Throughout the crisis, employees mustered the energy and stamina to see their company through the worst of it. Today, stressed, teetering on the edge of fatigue and burn out, they’re looking for relief.
Leaders, it’s time to stop and take stock. Yes, consider the needs of the business and engage employees around how they’re experiencing their workload. Working in partnership, you and your team can assess the current situation, rethink tasks, redefine roles, redistribute the workload, even reorganize the team, so that the felt result is, greater balance, more equitable treatment, and clear appreciation for all people have contributed over the last fifteen months.