I meet a fair number of business leaders who say they are empathy-challenged.  Empathy is the ability to recognize and identify the emotions being experienced by another person.  It’s one of the five components of Emotional Intelligence.  Because it enables others to feel like you connect with them, it is an important skill set for […]

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This year, Today Show’s Natalie Morales said her 2014 resolution is to live in the present.  She said it so fast, that I’m not sure she even took it seriously. Living in the present sounds like such a simple goal – unless you’ve tried to achieve it.  If you have, you know how difficult fully […]

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This year, Today Show’s Natalie Morales said her 2014 resolution is to live in the present.  She said it so fast, that I’m not sure she even took it seriously. Living in the present sounds like such a simple goal – unless you’ve tried to achieve it.  If you have, you know how difficult fully […]

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When I walked into his office, Will’s head was down, his brow looked furrowed, his chest was noticeably rising and falling, indicative of deep breathing, and he was writing furious. I waited until he finished and asked, “What are you working on?” “I’m writing out my rage!”  He smiled, pushed his pad aside and explained, […]

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Dear Teressa, With many demanding priorities, it is sometimes difficult to distinguish one’s real purpose from the demands of life.  Even with great desire to know and understand my purpose, it feels as though I am desperately seeking the proverbial needle in the haystack. ~Jenny      Dear Jenny, The tug of war you captured is so familiar. […]

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Dear Teressa, Could you please provide tips to stay grounded and focused despite being surrounded by people who aren’t?  Also how can I cultivate and encourage a friend’s talent without over stepping boundaries? Lilliana   Dear Lilliana, Years of experience suggests that being grounded – with balanced physical, mental and emotional energy and attention focused […]

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In the late 70s, Teddy Pendergrass sang a song titled, “You Can’t Hide from Yourself.” The lyrics went on to explain, “You Can’t Hide from Yourself, because everywhere you go, there you are.”  How true! You are the one constant in your life.  So, it’s very important for you to be in charge of you.  […]

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One of my favorite comic strips is set in a bookstore.  In one corner of the store, there is a section with a sign that reads, “Self Help. ” Right next to it, there’s a sign for the “Fixing Others” section.  The “Self-Help” section has one person in it while the “Fixing Others” section is […]

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One of my favorite comic strips is set in a bookstore.  In one corner of the store, there is a section with a sign that reads, “Self Help. ” Right next to it, there’s a sign for the “Fixing Others” section.  The “Self-Help” section has one person in it while the “Fixing Others” section is […]

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For many, being assertive is difficult and the reasons are varied.  Maybe you don’t want to hurt feelings or come off as cocky and aggressive.  Or it could be that you don’t have confidence in your own opinion and fear that others will prove you wrong if you speak up. Assertiveness is about confidence.  It’s […]

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When things go wrong, and occasionally they do, rather than focusing on identifying who made the mistake, focus on the situation and the solution. Put your energy and attention into what happened, how best to fix it, what process improvements need to be implemented, what training and checks and balances are needed to insure that […]

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While the specific ways people react to change vary widely, there are always two components to everyone’s reaction.  One component is their logical reaction and the other, their emotional reaction. Here are two suggestions that can help you deal with changes in your workplace and life: First, get beneath the headline. Try to understand the […]

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While interviewing a group of people for a client’s 360 Feedback process, one of the raters told me she has a rule with her team. They have to make at least one mistake a week and tell her about it. She is also bound by the same rule. She has to make at least one […]

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What could you do with two to two-and-a-half hours each day? Probably, a lot.  That’s how much time the average person loses to interruptions and distractions.  If you get distracted easily, things like unplanned telephone calls, responding to the ding of emails, answering text messages, drop-by-visitors, hallway interactions, emergencies and crises can quickly derail your […]

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What could you do with two to two-and-a-half hours each day? Probably, a lot.  That’s how much time the average person loses to interruptions and distractions.  If you get distracted easily, things like unplanned telephone calls, responding to the ding of emails, answering text messages, drop-by-visitors, hallway interactions, emergencies and crises can quickly derail your […]

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When it comes to pressure in the workplace or at home, which situations trigger feelings of overload, burden, overwhelm and stress?  How do you typically react?  Do you freeze up, get angry or cranky, gossip, feel frustrated, or stop working and start complaining?  Do you overreact? The next time pressure and overload land in your […]

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You’re about to engage in a difficult, yet crucial conversation – one where emotional tensions are high, you’re intent on proving a point, being right and prevailing.  Often times, there’s little warning.  You may suddenly find yourself in the middle of a response before you’ve properly assessed the situation. When difficult conversations don’t happen, problems […]

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Every day, opportunities are presented to us. They may be disguised as obstacles, problems or issues, but what they really are is a chance to demonstrate our ability to make a positive contribution to our lives or our company’s goals and objectives. The best way to take advantage of these opportunities is by making conscious choices designed […]

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