This year, the social climate feels a little different to me.  I’m aware of the tension in relationships across groups – political, religious, racial, etc. There seems to be more sensitivity and more potential than usual for disagreements to erupt.  So, as you move through your procession of holiday gatherings, add an extra measure of […]

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More and more, it seems I’m hearing people talk about relationships that are vexing to impossible.  Whether workplace or personal, the relationship is described as being beyond repair.  Tensions are present – sometimes steady and stable, but sometimes escalating.  According to the storyteller, there is nothing that can be done to rectify the situation. When […]

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The riots in Baltimore offer a great learning opportunity. It’s no secret that the consequences of acting without thought are far-reaching and damaging to self and others.  We all retain that primal instinct to lash out when touched by pain or injustice, but all of us also have within us the capacity to choose how […]

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A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ.  Many employers believe people can be taught “hard,” or technical skills more readily than EQ, the required softer, human relations skills. I agree with their assessment.  For more than 30 years as a speaker, leadership development expert and executive coach, for […]

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Recently, I took my husband and nephew to see Steve Harvey in “Act Like A Success.”  From the moment I began thinking about the three of us attending, it became a fun and exciting experience.  Once I extended the invitation, together, we imagined what the funny man might do or say as a motivational speaker.  […]

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In the workplace and in life, the operative belief is that past behavior patterns are seen as trustworthy predictors of future performance.  The fact is, it’s more than a belief.  It’s true. Others judge us based on our history – whether experienced directly, inferred from a resume or reported by another person. Researchers who study social […]

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Trust in the workplace increases morale, productivity and lowers expensive staff turnover.  It also provides fertile ground for much sought-after innovation.  If you’re a manager or an aspiring leader, it’s important to know what it takes to build trust.  And with today’s turbulent business environment restoring trust after increasingly common things like layoffs, pay cuts, drastic […]

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The level of trust in your organization impacts the bottom line.  When trust is low, so is morale and workplace satisfaction.  Disengaged employees quit working, but keep showing up at the office.  Turnover among the most capable and competent workers increases.  Productivity decreases.  Redundancy, held in place by bureaucratic silos, saps vitality and strengthens the potential […]

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Happiness researcher, Shawn Achor, says Happiness researcher, Shawn Achor, says email can make a difference in the quality and length of your life.  No kidding!  He suggests taking two minutes each day to write and send an email to another person – a direct report, a colleague, your boss, a customer, a supplier, a friend or […]

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Dear Teressa, Could you please provide tips to stay grounded and focused despite being surrounded by people who aren’t?  Also how can I cultivate and encourage a friend’s talent without over stepping boundaries? Lilliana   Dear Lilliana, Years of experience suggests that being grounded – with balanced physical, mental and emotional energy and attention focused […]

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Are you more tenured with many more years of experience than the person to whom you report? Is your manager the same age or younger than your children? These days, it’s not all that unusual for older people to report to those who are much younger. According to a 2012 CareerBuilder survey, “One third (34 […]

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We tend to react to familiar situation in familiar ways.  That’s clearly true any time we find ourselves back in a familiar situation – like celebrating a holiday with our family of origin or our in-laws. Without thinking, old ingrained patterns of behavior kick in.  When the pattern is constructive, the gathering tends to feel […]

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This idea of giving experiences rather than things is evergreen, and especially relevant this time of year when so many of us honor the spirit of gift giving. On a recent flight I sat next to an interesting, energetic woman, Sue Ann.  She and her husband were headed off to explore another location on their […]

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Thanksgiving is a beautiful holiday – a day of appreciation for the amazing legacy I’ve inherited and the abundance with which I’m blessed.  With heart-felt gratitude, this Thanksgiving season, I’m reflecting on and appreciating the many people on whose shoulders I stand.  Their lives and contributions have eased my path. I’ve been the beneficiary of […]

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Are your relationships resting on a strong foundation of trust?  If so, you may be among the 49% of people in the US who say they have a high level of trust in others. But, here’s the rub:  if 49% trust others that means 51% aren’t so trusting.  What’s that about?  While I can’t account […]

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LIES That Limit discusses culture – familial, racial, religious, regional, national, etc. – Each has its intended and unintentional impact in the way culture is passed on, not only through the rational, spoken messages we receive, but also through invisible, energetic exchanges.  Now, I understand such transmissions to be the magical work of mirror neurons.  Now, […]

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Guest Blog by Kim Gaskin One of today’s most popular smart phone and Internet games can actually play out in our lives. Do you feel upset about things in your life or aggravated about someone doing something to you or taking something that belongs to you? Angry Birds slingshot themselves across a playing field into […]

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Emotional Intelligence has become a pretty-well accepted interpersonal quality in the business community. But it goes even further. Your MQ (Moral Intelligence) and your BQ (Body Intelligence) are also important ingredients for a successful career.

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When I connect with my inner guide, I shift from unrest to feeling at ease. I morph from confusion about what I feel, think or need to do or say into clear confident being. All the tension in my shoulders disappears. The dull ache in my head evaporates. The tightness and churn in my gut settles down.

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