Based On A Tweet from Paul Osincup A Twitter post that whizzed through my stream read, “When addressing conflict with others, remind yourself — curious not furious.” It can be difficult to calmly and respectfully get to the bottom of an issue in the heat of battle. Our natural response is to put up […]

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Your First Instincts Can Steer You Wrong In a recent interview, Princeton Professor Betsy Levy Paluck made a case for not fully trusting your first instincts. “We rush to simplify,” she said, drawing boundaries around our team and trying to make sense of a situation by justifying what’s right for ourselves. In such moments, our […]

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How to Restore or Earn Trust In Any Relationship In the workplace and in life, past behavior patterns are seen as trustworthy predictors of future performance. Others judge us based on our history – whether experienced directly, inferred from a resume or by another person. Researchers who study social systems suggest that past behavior defines […]

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I’m a big fan of journaling. I’ve personally experienced the way it helps process feelings and relieve stress that can stifle my progress. As it turns out, writing is an excellent way to stave off anxiety. That’s what a psychology graduate student at Harvard discovered. Hans Schroder and his colleagues studied a group of women […]

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One of the latest phrases cascading through the business world is “disruptive change.” It’s used by companies looking to innovate, stand out and lead their industry. But when being “disruptive” evolves from business philosophy to reality, everyone along the chain of command could be subjected to urgent and dramatic change, often. Change is hard. Repeated […]

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Yoga is an active form of mindfulness and meditation that reduces stress and anxiety. Studies have found that Yoga not only improves cardiovascular health, digestion, flexibility, balance and overall quality of life, it improves clarity of thought and enhances self-awareness. Across the US, the number of people practicing Yoga has increased dramatically. A recent survey […]

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Is Work Getting You Down? Author and Harvard Business Review contributor Annie McKee says that could be due to one of three “Happiness Traps,” which are destructive mindsets and ways of working that keep you stuck, unhappy and rob you of success. “The Ambition Trap” pushes you to do your best, but it becomes counter […]

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Life Lessons From Seinfeld One of my favorite episodes of Seinfeld was “The Jimmy.” It was about the guy who talked about himself in the third person. Remember that great dialogue where he announced, “Jimmy’s sweet on Elaine?” Research now shows that talking to yourself in the third person can help regulate your emotions. According […]

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Soft Skills For The Future The folks at Fast Company talked to job experts to find out what skills will be most important to employers in the future. Here are five that you may or may not see in the job posting. Storytelling – being able to figure out the needs of stakeholders and then […]

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You’ve probably heard the expression, “In life, it’s not what happens to you that matters, it’s how you respond.” Many of our greatest heroes understood and lived those words. For instance, Nelson Mandela, who didn’t allow years of being jailed to stand in the way of being forgiving, or becoming President of the nation that […]

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Resistance is data. Don’t make it a problem. Don’t push against it, get angry, or wonder, “What’s wrong with them?” When I say resistance, I’m referencing those moments when you feel others are working in opposition to you. They’re saying, “No,” for no apparent reason, countering your good ideas, being confrontational and unhelpful, fighting against […]

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Buddha said, “Those who have failed to work toward the truth have missed the purpose of living.” This reminds me to look beyond the story of my limited, personal truth about situations and people. Whether in the workplace or in our private lives, we have to look beyond our limited understanding to see truth. For […]

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  Part 1 – Unlearning To Make Room For New Thinking We have been taught to focus on learning whatever is needed to propel ourselves forward, particularly in our careers. Yet, to make room for growth and to keep pace with our changing world, especially if we want inclusion to be the new norm, we […]

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During a recent workshop, a participant confessed his lack of empathy – a core dimension of emotional intelligence. He said, “I don’t have any, and I don’t know how to begin to think about feeling the way others do.”  Given the laughter and head nodding from the others in the room, he was not alone. […]

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Looking for A Way to Avoid Telling Someone Where to Go? When I walked into his office, Will’s head was down, his brow looked furrowed, he was breathing deeply and writing furiously. I waited until he finished and asked, “What are you working on?” “I’m writing out my rage!” He smiled, pushed his pad aside […]

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3 Tips That Will Make You A Better Communicator For just one day, try this challenge. Listen more and talk less. Listen to understand. Listen to learn. Listen to empathize. Listen to validate. Listen to connect. Don’t worry. You won’t become invisible, powerless or less impactful. In fact, you’ll become more visible. You’ll stand out […]

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How To Bond Your Team Through Better Communication Skills The best team members genuinely listen to one-another. Here’s a quick and simple 30-minute team-building exercise from Mindtools.com that will improve this critical interpersonal skill. Divide your team into pairs and sit them across from one another. Give each pair eight index cards with topics written […]

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Unlock the Hidden Forces That Are Working Against You Childhood experiences still shape the way we react to the world. That’s even true at work. Things that hurt us as children, and the methods we developed to cope, are foundational to our world view. They affect the way we deal with people and situations that […]

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Albert Einstein once said, “You can’t solve a problem with the same mind that created it.” There are many ways to transform your mind – some are legal, some are not. But more and more, executives and business leaders are turning to Yoga and meditation to boost their on-the-job performance. These practices are moving from […]

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A Leadership Style That Breeds Success In today’s highly-charged environment, humility seems to be under attack. Everywhere you turn, people are screaming louder, tweeting angrier and latching on to brash, boastful behavior. But its easy to see how this unapologetic style shuts down the free flow of communication. For businesses, where innovation and creativity are […]

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