“Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” Those are the words of Lou Holz, former football player, coach and speaker. They’re also a great jumping off point for self-assessment. Take the time to ask yourself these three questions. Am I using my abilities […]

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Here’s a piece of good, practical advice from the late entrepreneur Jim Rohn. He said, “Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.” We’ve become more relaxed and informal […]

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 Are you struggling to stay positive in what may feel like a negative world? Negative energy can manifest itself in damaging ways that we don’t always recognize. Here are some suggestions that might help you turn that negative energy into something more positive. If you’re engaged in a contentious conversation, avoid being critical of […]

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According to Merriam Webster, microaggression is defined as “a comment or action that subtly and, often unconsciously or unintentionally, expresses a prejudiced attitude toward a member of a marginalized group.” Often, the action is so subtle and habituated that the perpetrator does it without even realizing it. Microaggressions land hard on the people they’re being […]

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 In a recent TED Talk, Melinda Epler suggests that we can all become allies and supporters of co-workers who are the victims of microaggression. Epler, who helps tech companies address diversity and inclusion issues, advocates for allyship at work for people who are being marginalized through microaggression. She says that when someone interrupts another, […]

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It’s tempting to respond to someone’s angry rant or accusation with something even more incendiary.   But that will only lead to an escalation and move you further away from a resolution. Instead, it’s better to say, “Let’s talk later.”  Then, walk away. You’ll be giving the other person, and yourself, the space to breathe, calm […]

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It happens to all of us. You’re cruising through your day, then suddenly something completely unexpected happens. The boss springs a new project on you, or an unforeseen crisis occurs with a customer. Anxiety amps up and angst sets in. Here are two truths to soothe your psyche. First, no one is promised a 100% […]

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 Increased innovation, the engine that keeps companies alive, is often touted as a benefit of diversity and inclusion. Yet many companies still struggle to make the changes needed to achieve diversity and inclusion. In a 2017 Ted Talk, Rocio Lorenzo, a telecommunications and media advisor, shares the results of research she conducted with the […]

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As a coach for a number of women’s leadership programs, diversity expert Anne Litwin says she encounters women from many cultures who suffer from Imposter Syndrome. She contends that women are more susceptible to the imposter syndrome than men, in part because women from underrepresented groups don’t see others like them in certain industries and […]

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Speaker and business trainer Lou Adler once said, “Good people ask good questions.” People who ask good questions see themselves as learners. They engage with a sense of curiosity, wonder and a willingness to acknowledge that they don’t know everything. Try putting this approach to use at your next meeting with a client, prospect, colleague […]

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The great Zig Ziglar once quipped, “People often say that motivation doesn’t last. Well, neither does bathing. That’s why we recommend it daily.” He is right. Motivation is fleeting. It’s something we call on when we’re pressed against the edges of our comfort zone. To Ziglar’s statement, I add that a steady diet of the […]

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Although it doesn’t always feel like it, honesty is usually the best policy. Three studies conducted by researchers at University of Chicago Booth School of Business and Carnegie Mellon suggests that we overestimate the negative consequences of speaking honestly. Subjects were asked to speak in accordance with their own beliefs, thoughts and feelings to people […]

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Has this ever happened to you? You meet someone at a networking event, through a colleague or elsewhere. You talk for a bit, then agree to reconnect. But as time passes, you begin to question whether the good vibe you felt was shared by the other person. According to researchers at Cornell and Harvard Universities, […]

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In the words of Colin Powell, “Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand.” If you’re in a leadership role, this is an important point to take in. Leaders are visionaries who are responsible for communicating and inspiring others to make […]

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English writer Joseph Addison was quoted as saying, “If you wish to succeed in life, make perseverance your bosom friend, experience your wise counselor, caution your elder brother, and hope your guardian genius.” Let’s look closer at this 17th century road map for getting ahead. Make perseverance your bosom friend. It can be hard to […]

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Results recently released from a Binghamton University study prove that kindness and compassion are the key to better employee performance. The University’s researchers surveyed one-thousand members of the Taiwanees Army and 200 fulltime US workers. They looked at three types of leadership: Authoritarian-dominant leaders Benevolence-dominant leaders Classic paternalistic leaders The latter style combines the first […]

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The impact email has had on productivity is arguably positive. It has sped up communication and disrupted limitations on when and where we can do business. But consider these two unintended consequences. First, email inboxes have become to-do lists and communication of record for some. But often, different subjects are discussed in a string, while […]

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 If you’re someone who doesn’t use all of their vacation time, or you feel you’re too busy to get away, listen up. According to Lonely Planet, you’re more likely to die younger than someone who prioritizes vacation travel. In a recent article, Annemarie McCarthy reveals the results of a 40-year study conducted at the […]

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 Success.com contributor Sara Fabian’s article, “7 Life Truths I Wish I Knew Sooner,” puts things we stress out about into perspective. Fabian, a woman’s career and empowerment coach, says she herself struggled with low self-esteem. She didn’t see herself as beautiful, smart or good enough, so, she took matters into her own hands. She […]

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Each of us is motivated by something different. For some people, it’s money. Others love the attention their accomplishments draw. There are those who get a thrill from the chase, or the heart pounding excitement of facing down fear. Still others achieve because they want to impress others, or at least not disappoint them. Each […]

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