If you’re trying to learn new information, or teach it to others, find what in it is familiar and build the teaching around those recognizable chunks. According to new research completed by Carnegie Mellon University psychologists, it’s actually easier to learn new facts if they also contain familiar components. In the workplace, these […]

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    You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others.   In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. […]

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    Let’s say something pleasurable happens in your life – you make an outstanding presentation, offer up a good idea that gets noticed, take a great vacation, have an incredibly delicious meal, see a beautiful sunset. Are you able to hold on to the good feelings the experience generates? Or do your positive emotions […]

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      Here are a few practices that can boost your happiness quotient, at work, in relationships, anywhere you find yourself. Focus on what’s working well. Choose to give your attention to what’s good and satisfying. Be aware of yourself and others, but not critical. Notice behavior without judgment, blame or condemnation. In every […]

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    Developing your reports, and mentoring others, is a big, critically important part of every manager’s job. Yet, some do work their reports could do. They solve problems others could handle with coaching. When an employee comes and describes a challenge he or she is having with a task, process or relationship, particularly if […]

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  “At work, do you have the opportunity to do what you do best, every day?” That was the question the Gallup organization asked people who participated in their research. In 2001, they found that only about 20% of people responded, “Yes,” to doing, on a daily basis, what they were good at and enjoyed. […]

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As I discuss in my book, LIES That Limit, personal beliefs – what we think and say is possible and probable – shape and define our daily lives. If you want to limit your sense of optimism, hope, inner peace, drain your energy and zest for life, focus on your problems, see what’s wrong, talk […]

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  John, a coaching client, lives in a pressure-filled world. Recently, he said, “My days are so hectic. Sometimes, I feel like shouting, ‘Leave me alone. I can’t do another thing. I’m tired.’” Today, many of us feel pulled and pressured. While we wish things would change, without active intervention, it’s highly unlikely. For a […]

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  Activist & Black Panther Eldridge Cleaver is credited with first saying “Your either part of the solution or your part of the problem.” Today, those words are often heard in association with employees and their role within a company. So, how do you know if you’re on the solution or problem side of the […]

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    Do you feel destabilized when change, conflict or unexpected opportunity show up in your world?  When thrown off balance by the stuff of life, do you tend to reach for the comfort of the familiar?  With a sense of urgency, do you attempt to short-circuit rising tension and ambiguity, alleviate fear, and “right” […]

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    Whether delivering a keynote address, facilitating a workshop, or coaching a leader, people often talk about what they have to lose if they pursue certain courses of action.  Most often, the worries expressed are about the loss of a job, income, their sense of security or status.  In such instances, I like to […]

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    Today, people talk openly about their desire to know and live their true purpose.  The desire for deeper, more meaningful connection, to feel like you matter is prevalent.  Often, the felt-need for change is pressing and urgent.  We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]

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      As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends.  Early on, their career progresses nicely…promotions and accolades, bonuses and rewards.  After a time, they find themselves […]

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    We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]

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    Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]

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    Whether delivering a keynote, facilitating a learning experience or coaching clients, today, there’s a lot of buzz about Inclusion. People seem to feel more comfortable with the concept than they are with the term Diversity. I understand their thinking and respect their feelings. Yet, the not-so-subtle reality is Inclusion becomes a viable possibility […]

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    When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]

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  Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]

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  What challenges do you face, as you interact with people, day-to-day, at work and at home? What is about the behavior of others that confounds you and drives you nuts? Take a moment; give it thought. If you’re in your workplace, glance around. With whom do you have the most trouble engaging without feeling […]

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  In a forbes.com article, Victor Lipman, reports on the results of a survey titled, The 7 Key Trends Impacting Today’s Workplace. The survey, conducted by TINYpulse, asked the question: “What motivates you to excel and go the extra mile at your organization?”  You might think the answer would be mega money, or a promotion. […]

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