Office Talk on KYW Newsradio

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Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level.

When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including:

  • Increasing your ability to read situations and people accurately.
  • Improving relationships in all parts of your life.
  • Selling your innovative ideas.
  • Getting buy-in to recommended solutions to complex problems.
  • Gaining candid input and cooperation from others.
  • Leading change.
  • Managing sensitive issues with clarity, candor and diplomacy.
  • Diffusing emotionally volatile situations.
  • Increasing customer satisfaction.

High emotional intelligence makes you a powerful presence – an influential leader people listen want to follow.

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