Business Resource Groups, or BRGs, add a valuable dimension to every organization’s diversity and inclusion initiative. These voluntary, company-sponsored, employee-led groups, supported by top leadership, are a great way for employees to get to know one another and be a source of support to those who share a common demographic and/or are interested in […]

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  Every day opportunity knocks. Do you recognize it, allow it in and leverage the moment? Or, do you let the door close and, later, walk away thinking, “I wish I had said or done something.” Take advantage of the breaks that come your way. Pry open those windows that are slightly ajar. For example, […]

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    If you’re trying to learn new information, or teach it to others, find what in it is familiar and build the teaching around those recognizable chunks. According to new research completed by Carnegie Mellon University psychologists, it’s actually easier to learn new facts if they also contain familiar components. In the workplace, these […]

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  You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others.   In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. If […]

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    You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others.   In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. […]

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    “Happiness is in the heart, not in the circumstances.” I found that quote inside the wrapper of a miniature Dove Caramel & Milk Chocolate candy. I read it once, and then again, “Happiness is in the heart, not in the circumstances.” So true. Think about it. Those who are happy show up that […]

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      Here are a few practices that can boost your happiness quotient, at work, in relationships, anywhere you find yourself. Focus on what’s working well. Choose to give your attention to what’s good and satisfying. Be aware of yourself and others, but not critical. Notice behavior without judgment, blame or condemnation. In every […]

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    Once again, research affirms what we know about the benefits of spending time in natural settings. Exposure to green trees, grass, bushes, and flowers, as well as blue spaces – those with still or running water –renews and refreshes us, helps us feel more connected to life. To add nature’s beneficial greens and […]

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    Developing your reports, and mentoring others, is a big, critically important part of every manager’s job. Yet, some do work their reports could do. They solve problems others could handle with coaching. When an employee comes and describes a challenge he or she is having with a task, process or relationship, particularly if […]

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During the 2015 Wimbledon finals, I saw an interview with Serena Williams, at this point in her career, the holder of an historic 21 grand slam titles. Her record is amazing. Only one person, Steffi Graf, has more. Steffi ended her stellar career with 22. Serena lives in rarified air. Literally, she’s at the top […]

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  I like listening to athletes’ stories about how they came to love and learn their sport, who they wanted to be like or compete against, their earliest dreams and visions for their career. Recently, I heard such an interview featuring Garbine Muguruza, professional tennis player and Serena Williams’ opponent in this year’s Wimbledon finals. […]

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As I discuss in my book, LIES That Limit, personal beliefs – what we think and say is possible and probable – shape and define our daily lives. If you want to limit your sense of optimism, hope, inner peace, drain your energy and zest for life, focus on your problems, see what’s wrong, talk […]

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  No matter where you are in your career, networking is an important skill set to cultivate and put to use. For your next event, make a plan and be purposeful. Greet the folks you know, of course. And, keep moving.   Set a goal to expand your network by meeting 4 to 5 new people […]

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  The word gossip carries a negative connotation, yet we all do it. We share good and bad news about someone who’s not in the room, and we do it for a couple of reasons. First of all, information is power. By being the one to share a juicy tidbit, you demonstrate that you’re in […]

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    If you’re looking for ways to shape your company’s culture, invest in training – not just any training, but the kind of learning experiences that provides a consistent message that aligns with the direction of your business, and teaches the mindsets and skills that support the kinds of behaviors and outcomes required to […]

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  A regular reader of my weekly newsletter wrote and described what she called her slump. I don’t know about you, but I’ve had more than a few slumps over the course of my life. It’s that period of time where you feel flat, flaccid, and apathetic; your energy is low and motivation is missing. […]

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    The presence of increasing numbers of women and millennials in the workplace has had a massive impact on the way leaders behave.  Authoritarianism, backed by fear and the boss having all the answers, was once a prime force. Today’s effective leaders operate differently.  They’re emotional intelligent.  They recognize that one of the most […]

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  Activist & Black Panther Eldridge Cleaver is credited with first saying “Your either part of the solution or your part of the problem.” Today, those words are often heard in association with employees and their role within a company. So, how do you know if you’re on the solution or problem side of the […]

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  We make thousands of decisions every day. There are infinite forces at work that cloud judgment, divert good intentions and give rise to internal conflict. Love of money, fame and fortune may be the obvious culprits, but well-meaning advice from trusted sources can also lead you astray. Most of the time we don’t even […]

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    Whether delivering a keynote address, facilitating a workshop, or coaching a leader, people often talk about what they have to lose if they pursue certain courses of action.  Most often, the worries expressed are about the loss of a job, income, their sense of security or status.  In such instances, I like to […]

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