Every day opportunity knocks. Do you recognize it, allow it in and leverage the moment? Or, do you let the door close and, later, walk away thinking, “I wish I had said or done something.”

Take advantage of the breaks that come your way. Pry open those windows that are slightly ajar. For example, the next time someone makes a comment about you or your team, gather as much intelligence as you can. If they share information about organizational changes or new developments in a given functional group, listen for specifics. If they drop a hint about perceptions of you, don’t gloss over it, dig for details.

Here are a few stock phrases you can use when opportunity knocks.

  • Please, tell me more.
  • Say that again. I want to understand.
  • I’m interested. What particulars can you share?

Good questions lead to valuable information.



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