Developing your reports, and mentoring others, is a big, critically important part of every manager’s job. Yet, some do work their reports could do. They solve problems others could handle with coaching. When an employee comes and describes a challenge he or she is having with a task, process or relationship, particularly if […]
Read More →“At work, do you have the opportunity to do what you do best, every day?” That was the question the Gallup organization asked people who participated in their research. In 2001, they found that only about 20% of people responded, “Yes,” to doing, on a daily basis, what they were good at and enjoyed. […]
Read More →If you’re looking for ways to shape your company’s culture, invest in training – not just any training, but the kind of learning experiences that provides a consistent message that aligns with the direction of your business, and teaches the mindsets and skills that support the kinds of behaviors and outcomes required to […]
Read More →The presence of increasing numbers of women and millennials in the workplace has had a massive impact on the way leaders behave. Authoritarianism, backed by fear and the boss having all the answers, was once a prime force. Today’s effective leaders operate differently. They’re emotional intelligent. They recognize that one of the most […]
Read More →As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends. Early on, their career progresses nicely…promotions and accolades, bonuses and rewards. After a time, they find themselves […]
Read More →Lift your head up and look around. I bet there are new people in your workplace. If so, reach out, say hello, extend a warm welcome. Do something that demonstrates you’re aware of their presence. You might be surprised by the big difference a small gesture can make to a person who is still […]
Read More →We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]
Read More →When you engage with others, particularly when raising an issue, be clear about the role you want them to play. Knowing what you want, and asking for it, enables others to do a better of job of helping you in just the way you want. For example, you could ask the person […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]
Read More →If you want to help foster Inclusion in your world, get curious about yourself, and others. If you’re unaware of your diversity, begin a process of self-discovery. Get to know how your cultural conditioning shapes your mindset, values and the way you see others. Learn about your personal style – your personality and […]
Read More →Whether delivering a keynote, facilitating a learning experience or coaching clients, today, there’s a lot of buzz about Inclusion. People seem to feel more comfortable with the concept than they are with the term Diversity. I understand their thinking and respect their feelings. Yet, the not-so-subtle reality is Inclusion becomes a viable possibility […]
Read More →When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]
Read More →Do the people in your life know how good you feel about them? How proud you are of his performance. How optimistic you are about her future. How excited you are about his new venture. Or the fact that you admire her skill as a presenter, appreciate her can-do attitude, enjoy his cheerful smile […]
Read More →In the workplace, and in your personal life, when problematic situations occur, invite those affected to work with you on the solution. You don’t have to have all the answers. In fact, even if you know the answer, it’s better to involve others in co-creating solutions, especially if they have to live with the […]
Read More →Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]
Read More →What challenges do you face, as you interact with people, day-to-day, at work and at home? What is about the behavior of others that confounds you and drives you nuts? Take a moment; give it thought. If you’re in your workplace, glance around. With whom do you have the most trouble engaging without feeling […]
Read More →In a forbes.com article, Victor Lipman, reports on the results of a survey titled, The 7 Key Trends Impacting Today’s Workplace. The survey, conducted by TINYpulse, asked the question: “What motivates you to excel and go the extra mile at your organization?” You might think the answer would be mega money, or a promotion. […]
Read More →Here are two strategies you can implement today to develop your direct reports. Invite a team member to join you for your next important meeting with customers, peers or senior management. Explain the purpose of the meeting, in advance. Prep the person for a role such as presenting a topic or documenting follow-up items. […]
Read More →When problematic situations occur, remember, you don’t have to solve them yourself, particularly if others are impacted. Specify the issue, as you see it, and invite others to work with you to brainstorm potential solutions. Before you begin generating ideas, explain the process by which the successful solution will be selected – for example, […]
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