One of my coaching clients complained about the quality of participation in his staff meetings. “What’s the meeting’s purpose,” I asked. “To update everyone on changes and other items that affect all the groups, and to problem solve,” he replied. “What’s the role of team members in the meeting,” I asked. He lifted his […]
Read More →BRGs, or Business Resource Groups, are also called affinity groups, Employee Resource Groups, or ERGs, and business network groups. If your company sponsors them, be an active participant…or start one. Here are just some of the benefits of being a member of BRGs: You get to interact with people who have a sense of shared […]
Read More →The earliest kind of BRGs, Business Resource Groups, were professional organizations like the American Bankers Association, the American Medical Association, the American Chemical Society, and so on. Members had shared cultural characteristics and experiences. They came together seeking support, to talk about their careers and lives – their ambitions and challenges – to keep […]
Read More →Business Resource Groups, or BRGs, add a valuable dimension to every organization’s diversity and inclusion initiative. These voluntary, company-sponsored, employee-led groups, supported by top leadership, are a great way for employees to get to know one another and be a source of support to those who share a common demographic and/or are interested in […]
Read More →If you’re trying to learn new information, or teach it to others, find what in it is familiar and build the teaching around those recognizable chunks. According to new research completed by Carnegie Mellon University psychologists, it’s actually easier to learn new facts if they also contain familiar components. In the workplace, these […]
Read More →You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others. In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. […]
Read More →More and more, it seems I’m hearing people talk about relationships that are vexing to impossible.. Whether workplace or personal, the relationship is described as being beyond repair. Tensions are present – sometimes steady and stable, but sometimes escalating. According to the storyteller, there is nothing that can be done to rectify the situation […]
Read More →A study published in the June 29, 2015 issue of the Journal of Applied Psychology, found that workplace impoliteness tends to spread – whether it’s dissing people in meetings or sending nasty emails or spreading rumors or making insensitive comments or engaging in shouting matches – and it negatively effects the environment and performance. […]
Read More →I like listening to athletes’ stories about how they came to love and learn their sport, who they wanted to be like or compete against, their earliest dreams and visions for their career. Recently, I heard such an interview featuring Garbine Muguruza, professional tennis player and Serena Williams’ opponent in this year’s Wimbledon finals. […]
Read More →As I discuss in my book, LIES That Limit, personal beliefs – what we think and say is possible and probable – shape and define our daily lives. If you want to limit your sense of optimism, hope, inner peace, drain your energy and zest for life, focus on your problems, see what’s wrong, talk […]
Read More →Recently I was sent a link to Erika Anderson’s Forbes article about the “Most Important Reason People Fail In A New Job.” Her answer, in a nutshell: they don’t fit in to the established culture. For some, culture may feel too touchy feely or intangible. But no matter where you work, culture exists. Prescribed […]
Read More →No matter where you are in your career, networking is an important skill set to cultivate and put to use. For your next event, make a plan and be purposeful. Greet the folks you know, of course. And, keep moving. Set a goal to expand your network by meeting 4 to 5 new people […]
Read More →John, a coaching client, lives in a pressure-filled world. Recently, he said, “My days are so hectic. Sometimes, I feel like shouting, ‘Leave me alone. I can’t do another thing. I’m tired.’” Today, many of us feel pulled and pressured. While we wish things would change, without active intervention, it’s highly unlikely. For a […]
Read More →The presence of increasing numbers of women and millennials in the workplace has had a massive impact on the way leaders behave. Authoritarianism, backed by fear and the boss having all the answers, was once a prime force. Today’s effective leaders operate differently. They’re emotional intelligent. They recognize that one of the most […]
Read More →Today, people talk openly about their desire to know and live their true purpose. The desire for deeper, more meaningful connection, to feel like you matter is prevalent. Often, the felt-need for change is pressing and urgent. We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]
Read More →We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]
Read More →In her book, The Essentials of Business Etiquette, Barbara Pachter provides readers with many valuable tools for success, including tips that will help you manage your smartphone use with intelligence. Pachter says: Speak your first and last name when answering your your phone. Make sure the volume of your speaking voice is […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, […]
Read More →In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]
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