Humility In the C-Suite A 2015 Wall Street Journal article extoled the virtues of humble executives. It praised characteristically humble attributes like listening well, admitting errors and the willingness to share the limelight. The article also reported on examples of leaders were undone due to their lack of humility. In particular, a self-promoting division head […]

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The folks at Mind Tools say an average office worker receives about 80 emails per day. If your message is one of 80, or more, it can get lost in the shuffle.  As creators of solutions, Mind Tools has developed several tips that will help your emails get noticed and answered. Don’t over-communicate. Write only […]

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Which Black History month events are you attending? Whatever you do, go with a beginner’s mind. Even if you don’t typically participate in such programs, go with an open, nonjudgmental mindset.  You’re bound to learn something – about yourself, your colleagues or the history of people of African descent in the US. In fact, here’s […]

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What’s your approach to introducing a new initiative? Do you plan alone or with just a select few?  Do you make the decisions and tell others?  Do you push for closure, focused primarily on getting the task done? If you answered, “Yes” to the above questions you may find that your good ideas often fail […]

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Len is a visionary. That’s one of his strengths –one that he sometimes feels is more burden than asset.  Why?  Because to the members of his organization, his ever-evolving aspirations feel like, “Here we go again!  He’s on to something else!  He’s never satisfied!  Before we really get going with his last great idea, he’s […]

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Are your goals for the year ahead on your mind? I’m thinking about mine. For the most part, we’re accustomed to writing SMART goals: Specific. Measurable. Achievable. Relevant. Time-bound. This year, experiment with by adding another take on your process. Create a ‘Want’ and a ‘Don’t Want’ list for each goal. Here’s how: At the […]

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It’s the end of quarter AND the end of the year. If you’re feeling under pressure to get it all done, you’re not alone. Most of us are walking around with the physical or e-version of long lists. We want to wrap up loose ends, clear the slate, and prepare for a fresh start in […]

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This year, the social climate feels a little different to me. I’m aware of the tension in relationships across groups – political, religious, racial, etc. There seems to be more sensitivity and more potential than usual for disagreements to erupt. So, as you move through your procession of holiday gatherings, add an extra measure of […]

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Using the Implicit Assumption Tests, IATs, as well as, visualization and the loving kindness meditation, a Buddhist practice known to engender feelings of happiness and kindness towards oneself and others, researchers have made an interesting discovery. They’ve found that just seven minutes of the loving-kindness meditation, with the meditator focused on a person of a […]

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In professional and social settings, being able to recognize a person’s face, recall their name and pronounce it correctly, is an asset. Some people use their formal name over the commonly associated nickname – like Bill for William or Peggy for Margaret. Listen to how others introduce themselves – the name they use and how […]

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Attending networking events is a great way to meet new people who can help you with your goals or career ambitions. But if you’re someone who finds such events difficult and uncomfortable, consider this option. Volunteer for a non-profit organization. Join a board or a committee. Or become a regular participant with a leadership role […]

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In her book “Strategize To Win,” Carla Harris writes about performance currency and relationship currency. Performance currency comes from doing your job well, building a strong track record through stellar performance and delivering on time and above expectation. Performance currency is most important to build when you’re starting out. Early on in your career, it […]

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Consider the people around you – those at home and at work. You have a story about each of them. They have one about you. These static stories seldom change, unless we challenge them by intentionally expanding our thinking. Two steps are involved. 1. Acknowledge you don’t have a complete, accurate picture. 2. Consciously open […]

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If you’re sitting at your desk, or standing at your workstation, doing the minimum, hoping the day will end soon, too bad! You’re dying a slow death and you’re contributing to the demise of your employer. Anyone can have a slump. You just don’t have much energy and, in a way, you don’t even care. […]

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Recently, I called on a number of technical experts for assistance. I found more disappointment than satisfaction. People seemed to be reading scripts, absent real understanding of their products and processes. If you’re looking to stand out in your workplace, insure that each customer you come in contact with leaves feeling good about the interaction […]

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Resistance is data.  Don’t make it a problem.  Don’t push against it, get angry, or wonder, “What’s wrong with them?” When I say resistance, I’m referencing those moments when you feel others are working in opposition to you.  They’re saying, “No,” for no apparent reason, countering your good ideas, being confrontational and unhelpful, fighting against […]

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  The group, all senior leaders, was discussing the new business vision and strategy.  Soon, the conversation took a deep dive into the details concerning how certain initiatives would be designed and executed.   As their facilitator, I called their attention to what they were doing and asked if this was the level of conversation […]

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I enjoy ads and commercials. The good ones stick with me. I’m impacted by their images, sounds and words. The best ones have a dramatic tagline or slogan – a succinct, repeatable core message about the product or service that conveys the essence of what the company wants you to believe and remember. They’re designed […]

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While facilitating a workshop, the participants, all senior leaders, began talking about how hard it is to get their people to buy-in to important changes. They described their workforce as resistant to change. I asked them to think about themselves and recall the day they received word of their promotion…to remember all they thought and […]

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  Call me old-fashioned, but I like receiving a response when I communicate, unless I say, “No need to reply.” And, from a number of recent conversations, I know I’m not the only one with a preference for closing the communication loop. So, if I call you, please call me back. If I text you, […]

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