The word gossip carries a negative connotation, yet we all do it. We share good and bad news about someone who’s not in the room, and we do it for a couple of reasons. First of all, information is power. By being the one to share a juicy tidbit, you demonstrate that you’re in […]

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  John, a coaching client, lives in a pressure-filled world. Recently, he said, “My days are so hectic. Sometimes, I feel like shouting, ‘Leave me alone. I can’t do another thing. I’m tired.’” Today, many of us feel pulled and pressured. While we wish things would change, without active intervention, it’s highly unlikely. For a […]

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    If you’re looking for ways to shape your company’s culture, invest in training – not just any training, but the kind of learning experiences that provides a consistent message that aligns with the direction of your business, and teaches the mindsets and skills that support the kinds of behaviors and outcomes required to […]

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  A regular reader of my weekly newsletter wrote and described what she called her slump. I don’t know about you, but I’ve had more than a few slumps over the course of my life. It’s that period of time where you feel flat, flaccid, and apathetic; your energy is low and motivation is missing. […]

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    The presence of increasing numbers of women and millennials in the workplace has had a massive impact on the way leaders behave.  Authoritarianism, backed by fear and the boss having all the answers, was once a prime force. Today’s effective leaders operate differently.  They’re emotional intelligent.  They recognize that one of the most […]

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  Activist & Black Panther Eldridge Cleaver is credited with first saying “Your either part of the solution or your part of the problem.” Today, those words are often heard in association with employees and their role within a company. So, how do you know if you’re on the solution or problem side of the […]

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  We make thousands of decisions every day. There are infinite forces at work that cloud judgment, divert good intentions and give rise to internal conflict. Love of money, fame and fortune may be the obvious culprits, but well-meaning advice from trusted sources can also lead you astray. Most of the time we don’t even […]

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    Something is wrong with everyone and everything.  Fact is, there is no perfection.  In your workplace, relationships, finances, body, emotions and mood, something is not to your liking.  Even the good parts are not all good.  And in the worst of circumstances, bad isn’t 100% bad. How you see the circumstances of your […]

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    Do you feel destabilized when change, conflict or unexpected opportunity show up in your world?  When thrown off balance by the stuff of life, do you tend to reach for the comfort of the familiar?  With a sense of urgency, do you attempt to short-circuit rising tension and ambiguity, alleviate fear, and “right” […]

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    Whether delivering a keynote address, facilitating a workshop, or coaching a leader, people often talk about what they have to lose if they pursue certain courses of action.  Most often, the worries expressed are about the loss of a job, income, their sense of security or status.  In such instances, I like to […]

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    Today, people talk openly about their desire to know and live their true purpose.  The desire for deeper, more meaningful connection, to feel like you matter is prevalent.  Often, the felt-need for change is pressing and urgent.  We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]

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      As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends.  Early on, their career progresses nicely…promotions and accolades, bonuses and rewards.  After a time, they find themselves […]

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      Lift your head up and look around.  I bet there are new people in your workplace. If so, reach out, say hello, extend a warm welcome. Do something that demonstrates you’re aware of their presence.  You might be surprised by the big difference a small gesture can make to a person who is still […]

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    We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]

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      When you engage with others, particularly when raising an issue, be clear about the role you want them to play. Knowing what you want, and asking for it, enables others to do a better of job of helping you in just the way you want. For example, you could ask the person […]

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      In her book, The Essentials of Business Etiquette, Barbara Pachter provides readers with many valuable tools for success, including tips that will help you manage your smartphone use with intelligence. Pachter says: Speak your first and last name when answering your your phone. Make sure the volume of your speaking voice is […]

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    Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]

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  A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, […]

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  In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]

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    If you want to help foster Inclusion in your world, get curious about yourself, and others. If you’re unaware of your diversity, begin a process of self-discovery. Get to know how your cultural conditioning shapes your mindset, values and the way you see others. Learn about your personal style – your personality and […]

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