I meet a fair number of business leaders who say they are empathy-challenged. Empathy is the ability to recognize and identify the emotions being experienced by another person. It’s one of the five components of Emotional Intelligence. Because it enables others to feel like you connect with them, it is an important skill set for […]
Read More →Dear Teressa, Any advice on how I can get more people to speak up in my meetings? ~John V. John, I’m glad to hear that you’re a leader who wants more voices in the conversation – more people engaged and contributing. Here are several strategies that have worked for a number of my clients. […]
Read More →Dear Teressa, Any advice on how I can get more people to speak up in my meetings? ~John V. John, I’m glad to hear that you’re a leader who wants more voices in the conversation – more people engaged and contributing. Here are several strategies that have worked for a number of my clients. […]
Read More →I’m a manager in a large company with 15 direct reports. Sometimes, I have trouble figuring out how to handle certain performance problems. How do I figure out what to do? ~D.G. Dear D.G., Here are a few “how to” pointers for your consideration. As you weigh various options, remember to make use of […]
Read More →“I hear and I forget. I see and I understand. I do and I remember.” Though Confucius spoke those words long ago, they remain relevant, today. We’re approaching the beginning of the new school year for children and adults who’ve returned to school or who are continuing through the advance degree process. But even if […]
Read More →A recent Forbes article took a fresh look at what it takes to be an inspiring leader. The six qualities described go beyond charisma and give proof that successful leadership not a one-size-fits-all equation. Do you possess the qualities that make others want to follow you? Are you a visionary – someone who provides a […]
Read More →A coaching client, whose husband was teaching their son how to drive, told me a story that reinforces an important fact. She said, one day, as her husband, once again, admonished their son for not using his right turn signal, their son pulled over, stopped the car, looked his dad in the eyes and said, […]
Read More →To get clear about the best way to effectively address a specific performance or behavior problem, the first step is asking yourself which course of action the problem calls for? Is feedback sufficient? You simply describe the person’s behavior and its impact. Is coaching more appropriate? You work to strengthen performance through teaching, training and […]
Read More →Millennials, those 18 to 35 year old workers, look for purpose and a sense of meaning in their work and lives. Here is one simple suggestion for helping this growing and important segment of your workforce feel more engaged and valued: Talk with them about the company’s vision, strategy and goals. Point how what they […]
Read More →The 18- to 35-year-old workers in your organization are the millennials. They are a breed unto themselves, just as preceding generations have been. Here are a few interesting facts about millennials – offered not to stereotype, but with the intention of acknowledging prevalent patterns among the group: They’re the most culturally diverse and well-educated generation […]
Read More →What do you do when you care about a person? You find ways to support their happiness and success, particularly when they’re motivated and moving in that direction. What’s a good way to get behind someone you care about and help them increase their effectiveness and propel themselves forward? Give them one of these forms […]
Read More →Carol was recruited to create change. Her expertise was just what the company needed…or so they said. One day, after yet another barrage from her team of, “That won’t work here.” “We tried that before.” “The company will never go for that.” Uncontrollably, she blurted out, “I don’t buy that! It is doable. We can […]
Read More →Begin your next meeting with an activity that jumpstarts the conversation. Here’s how: After discussing the meeting’s purpose, objectives and agenda, present one or more of the following statements and ask attendees to respond: 1. “To support the success of our meeting, I will…” 2. “It would facilitate our work if the team…” 3. “To make […]
Read More →When we like people, it’s easy to work with or for them. If we like them a lot, we look forward to interaction. But what happens if we don’t like a colleague? For some reason, we just don’t get along with them or can’t find their redeeming qualities. Here are a few strategies to consider: […]
Read More →When selling your ideas and proposed initiatives to co-workers and people to whom you report, go slow to go fast. Take the time to clarify the concept so you can easily describe it in vivid terms. Get the offering right and make your story about it magnetic and compelling. You want people to be drawn […]
Read More →You’re about to engage in a difficult, yet crucial conversation – one where emotional tensions are high, you’re intent on proving a point, being right and prevailing. Often times, there’s little warning. You may suddenly find yourself in the middle of a response before you’ve properly assessed the situation. When difficult conversations don’t happen, problems […]
Read More →Charles, a senior-level coaching client, told me that early in his career, his mentor advised him to be smart enough to be humble, versus proving how smart he is. No matter the job level of the person he’s interacting with, Charles’ mode of operation is always to be collegial and collaborative. Here are the principles […]
Read More →The new year is about new beginnings. Which makes the announcement of my new website TeressaMooreGriffin.com rather timely. I’ve spent decades successfully helping executives become more effective and purpose-driven in their jobs. Over the years I’ve seen the role of leadership change from that which is exclusive to the very top echelon of a company to something […]
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