Celebrating the holidays at work is becoming increasingly complex. Here are a few simple seasonal suggestions that may help you demonstrate respect for different cultures, avoid the appearance of favoritism and keep gift-giving appropriate for the relationship. Give cards that say “Happy Holidays” or “Happy New Year!” minus the obvious Christmas imagery. Those […]

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  Whether you’re going to your own company’s holiday party, your significant other’s, or something thrown by a client or colleague, remember these important survival tips: 1) Dress appropriately. The parts of you that shouldn’t be shown at work also shouldn’t be shown at the company parties, even if the party is on Saturday night. […]

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    On a recent trip to my bank, I encountered an employee who had more excuses for not helping me than solutions to my problem. She simply apologized, over and over and over again. It became clear that she wasn’t open to identifying a solution for a valued customer. She didn’t offer to call […]

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    A recent survey said 47.2% of people in the US are unhappy. After I read that, I decided to conduct an informal survey at a gathering of over 400 successful professionals. What I learned surprised me. Turns out, at least among that group of meeting attendees, 47.2% is optimistic! Only 20% of the […]

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    Are you an optimist, a pessimist or a cynic? If you don’t know the answer to the question, ask anyone around you. They know the answer. The optimist sees the glass as half full. The pessimist sees the glass as half empty. The cynic? It’s hard to say, but one thing is for […]

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    This is the season for office parties. I hope you’re planning to attend yours. Here are a couple to tips to help you get through the event , your reputation and career unscathed. No embarrassing or unprofessional poses.  Yes…that’s an old one that conjures up images of butts on Xerox machines. But this […]

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    Ken Blanchard says there are four key elements leaders should keep in mind when building or restoring trust. Demonstrate that you’re ABLE to get the job done and produce results while providing people with necessary resources and information. Show up as consistent, BELIEVABLE, honest, fair, equitable and transparent in your dealings with people. […]

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    Initially a reluctant client, Michael began our scheduled meeting in an unexpected way. He said he wanted to talk about the difference our work has made for him. Michael had become a convert. He said, “Over the last six months, you’ve been a part of every critical event, every defining moment, in my […]

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    For nearly all of us, there are times when the pressure inside builds to overflowing. Brimming with angst of varying natures, we feel we’ll explode with the next drop of unwanted stress. It’s at that moment you need to a constructive way to open up and let out some steam. My clients tell […]

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    Ever wake up in a foul mood, feeling blah, grumpy, frustrated. You feel off your game, off balance, just not quite your usual self. Such feelings can and do grab hold of the best of us. Here are a few techniques to try when you need to shake off the nastys: For one […]

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    In the workplace, and in our personal lives, we tend to come to conclusions and develop opinions quickly. We get attached to our conception of the matter at hand, believing we have the answer. Our reaction to others’ ideas can convey, “I’m right, you’re wrong.” We can benefit from being less vested in […]

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    During a dinner conversation, a friend talked about how much she hates the Atlantic City Expressway. She said she never takes it; she hates it. The intensity of her disdain – verbal and nonverbal – for the AC Expressway was palpable. It sat at the table like an undesirable guest determined to ruin […]

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Did you know that many of the limitations in your life are self-imposed? I call them LIES. LIES are false ideas that limit freedom. And, L-I-E-S is an acronym for the Labels, Illusions, Excuses and Stories we allow to define our lives, professionally and personally. You know you’ve bumped into LIES in your life when: […]

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    If you’re feeling unfocused, future direction is unclear, goals and priorities are misaligned, teammates and colleagues are competing in unconstructive ways, everyone is NOT on the same page, the time may be right for a retreat. A retreat process a rare and valuable opportunity to step out of the pace of daily pressure, […]

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    We tend to use the labels manager and leader interchangeably. Yet, each points to a specific role and set of competencies. Based on the work of John Kotter, here’s a quick way discern with which space – manager or leader – you identify most? Managers feel fulfilled accomplishing finite, specific tasks. Their focus […]

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    In the workplace and at home, we often worry about how things are going to turn out. Playing golf I’m often reminded of how difficult it is, despite expert planning and execution, to consistently control outcomes. For example, on hole #10, I hit a beautiful drive. On #11, I perform the same ritual, […]

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Unwittingly, we often sell ourselves short.  We underestimate our ability to overcome challenges and achieve the extra-ordinary.   My book, LIES That Limit, explores this very real aspect of human nature through the lens of the Labels, Illusions, Excuses and Stories – the LIES we carry in our heads.  These LIES were likely put there by […]

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      Here are a few ideas for boosting workplace morale. Each is deceptively simple, but very effective: For one-on-one conversations, or group meetings, turn off your cell phone. Put it away. Respond to messages and texts later. When someone enters your workspace, turn and face her. Give the quality of eye contact that […]

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    Summer vacation is just about over. For many children and adults, this time of year gives us a special opportunity to build on past successes and start anew in areas where change and improvement are needed. Here’s a strategy that can support your growth, and that of the youngsters in your life:  acknowledge […]

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