Whether delivering a keynote, facilitating a learning experience or coaching clients, today, there’s a lot of buzz about Inclusion. People seem to feel more comfortable with the concept than they are with the term Diversity. I understand their thinking and respect their feelings. Yet, the not-so-subtle reality is Inclusion becomes a viable possibility […]
Read More →When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]
Read More →Do the people in your life know how good you feel about them? How proud you are of his performance. How optimistic you are about her future. How excited you are about his new venture. Or the fact that you admire her skill as a presenter, appreciate her can-do attitude, enjoy his cheerful smile […]
Read More →In the workplace, and in your personal life, when problematic situations occur, invite those affected to work with you on the solution. You don’t have to have all the answers. In fact, even if you know the answer, it’s better to involve others in co-creating solutions, especially if they have to live with the […]
Read More →Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]
Read More →Today, many people who are 65, and over, are still in the workforce, avid volunteers, or otherwise very involved in life. Yet, many traditional measures of age categorize them as old. Researchers at IIASA say, “If you don’t consider people old just because they reached age 65, but instead take into account how long […]
Read More →What challenges do you face, as you interact with people, day-to-day, at work and at home? What is about the behavior of others that confounds you and drives you nuts? Take a moment; give it thought. If you’re in your workplace, glance around. With whom do you have the most trouble engaging without feeling […]
Read More →In a forbes.com article, Victor Lipman, reports on the results of a survey titled, The 7 Key Trends Impacting Today’s Workplace. The survey, conducted by TINYpulse, asked the question: “What motivates you to excel and go the extra mile at your organization?” You might think the answer would be mega money, or a promotion. […]
Read More →Here are two strategies you can implement today to develop your direct reports. Invite a team member to join you for your next important meeting with customers, peers or senior management. Explain the purpose of the meeting, in advance. Prep the person for a role such as presenting a topic or documenting follow-up items. […]
Read More →When problematic situations occur, remember, you don’t have to solve them yourself, particularly if others are impacted. Specify the issue, as you see it, and invite others to work with you to brainstorm potential solutions. Before you begin generating ideas, explain the process by which the successful solution will be selected – for example, […]
Read More →A CareerBuilders survey says 71% of employer’s value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s […]
Read More →I have a number of coaching clients who have long commutes. They bike, drive, take trains, subways, buses, or some combination thereof. A good number of them use the time to boost their sense of happiness. For example: Some drive in silence and use the quiet time to meditate on the day ahead, […]
Read More →Did you know money buys happiness? Recently, I took my husband and nephew to see Steve Harvey in “Act Like a Success.” From the moment I began thinking about the three of us attending, it became a fun and exciting experience. Once I extended the invitation, together, we imagined what the funny man […]
Read More →Research suggests investing in experiences generates enduring enjoyment, while the pleasure of tangible goods – a new watch, bigger television, or this season’s hottest trends, tends to be short-lived. Michael Norton, of the Harvard Business School agrees and has written a book on the subject called, Happy Money: The Science of Spending Smarter. […]
Read More →Researchers at Northwestern University hypothesize that highly generative adults, those who are committed to their own growth and that of future generations, tell stories of redemption about their lives. Redemption stories are the form used in fairy tales and enthralling literature. Generally, while moving through life merrily, the heroine or hero encounters unexpected hardships […]
Read More →A recent Harris Poll corroborates a pattern I’ve noticed as I interact with keynote attendees, workshop participants, coachees and those with whom I consult: roughly, only one-third of adults in the US are happy and satisfied. While it’s challenging to account for the drivers of dissatisfaction and decreasing optimism, it is possible to shift […]
Read More →If you’ve been thinking about hiring a coach for one of your reports, check your intentions. Do NOT hire a coach for an employee if you’re using the coach to avoid the tedious, frustrating task of motivating a resistant learner; giving candid feedback on sensitive subjects; or delivering a tough message about poor performance […]
Read More →For weeks, Kathy, John’s direct report, worked on the presentation for the new product launch. “At every regional meeting, she nailed it,” he said, proudly. Next week, I take it to senior management.” “Why are you taking it,” I asked? “Why not Kathy?” “Oh, they can be a tough group with their probes, challenges […]
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