Do you feel destabilized when change, conflict or unexpected opportunity show up in your world? When thrown off balance by the stuff of life, do you tend to reach for the comfort of the familiar? With a sense of urgency, do you attempt to short-circuit rising tension and ambiguity, alleviate fear, and “right” […]
Read More →Whether delivering a keynote address, facilitating a workshop, or coaching a leader, people often talk about what they have to lose if they pursue certain courses of action. Most often, the worries expressed are about the loss of a job, income, their sense of security or status. In such instances, I like to […]
Read More →Today, people talk openly about their desire to know and live their true purpose. The desire for deeper, more meaningful connection, to feel like you matter is prevalent. Often, the felt-need for change is pressing and urgent. We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]
Read More →As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends. Early on, their career progresses nicely…promotions and accolades, bonuses and rewards. After a time, they find themselves […]
Read More →Lift your head up and look around. I bet there are new people in your workplace. If so, reach out, say hello, extend a warm welcome. Do something that demonstrates you’re aware of their presence. You might be surprised by the big difference a small gesture can make to a person who is still […]
Read More →We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]
Read More →When you engage with others, particularly when raising an issue, be clear about the role you want them to play. Knowing what you want, and asking for it, enables others to do a better of job of helping you in just the way you want. For example, you could ask the person […]
Read More →In her book, The Essentials of Business Etiquette, Barbara Pachter provides readers with many valuable tools for success, including tips that will help you manage your smartphone use with intelligence. Pachter says: Speak your first and last name when answering your your phone. Make sure the volume of your speaking voice is […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, […]
Read More →In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]
Read More →If you want to help foster Inclusion in your world, get curious about yourself, and others. If you’re unaware of your diversity, begin a process of self-discovery. Get to know how your cultural conditioning shapes your mindset, values and the way you see others. Learn about your personal style – your personality and […]
Read More →Whether delivering a keynote, facilitating a learning experience or coaching clients, today, there’s a lot of buzz about Inclusion. People seem to feel more comfortable with the concept than they are with the term Diversity. I understand their thinking and respect their feelings. Yet, the not-so-subtle reality is Inclusion becomes a viable possibility […]
Read More →When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]
Read More →Do the people in your life know how good you feel about them? How proud you are of his performance. How optimistic you are about her future. How excited you are about his new venture. Or the fact that you admire her skill as a presenter, appreciate her can-do attitude, enjoy his cheerful smile […]
Read More →In the workplace, and in your personal life, when problematic situations occur, invite those affected to work with you on the solution. You don’t have to have all the answers. In fact, even if you know the answer, it’s better to involve others in co-creating solutions, especially if they have to live with the […]
Read More →Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]
Read More →Today, many people who are 65, and over, are still in the workforce, avid volunteers, or otherwise very involved in life. Yet, many traditional measures of age categorize them as old. Researchers at IIASA say, “If you don’t consider people old just because they reached age 65, but instead take into account how long […]
Read More →What challenges do you face, as you interact with people, day-to-day, at work and at home? What is about the behavior of others that confounds you and drives you nuts? Take a moment; give it thought. If you’re in your workplace, glance around. With whom do you have the most trouble engaging without feeling […]
Read More →In a forbes.com article, Victor Lipman, reports on the results of a survey titled, The 7 Key Trends Impacting Today’s Workplace. The survey, conducted by TINYpulse, asked the question: “What motivates you to excel and go the extra mile at your organization?” You might think the answer would be mega money, or a promotion. […]
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