When things go wrong, and occasionally they do, rather than focusing on identifying who made the mistake, focus on the situation and the solution. Put your energy and attention into what happened, how best to fix it, what process improvements need to be implemented, what training and checks and balances are needed to insure that […]
Read More →To get clear about the best way to effectively address a specific performance or behavior problem, the first step is asking yourself which course of action the problem calls for? Is feedback sufficient? You simply describe the person’s behavior and its impact. Is coaching more appropriate? You work to strengthen performance through teaching, training and […]
Read More →Are you more tenured with many more years of experience than the person to whom you report? Is your manager the same age or younger than your children? These days, it’s not all that unusual for older people to report to those who are much younger. According to a 2012 CareerBuilder survey, “One third (34 […]
Read More →While interviewing a group of people for a client’s 360 Feedback process, one of the raters told me she has a rule with her team. They have to make at least one mistake a week and tell her about it. She is also bound by the same rule. She has to make at least one […]
Read More →Do you have a BIG idea – one that will transform your career, your company’s business model, streamline processes, save significant time and money, land you a brand new role or help you branch off and build your own successful enterprise? Have you put a plan of action in place or are you stalling, plagued […]
Read More →What could you do with two to two-and-a-half hours each day? Probably, a lot. That’s how much time the average person loses to interruptions and distractions. If you get distracted easily, things like unplanned telephone calls, responding to the ding of emails, answering text messages, drop-by-visitors, hallway interactions, emergencies and crises can quickly derail your […]
Read More →Millennials, those 18 to 35 year old workers, look for purpose and a sense of meaning in their work and lives. Here is one simple suggestion for helping this growing and important segment of your workforce feel more engaged and valued: Talk with them about the company’s vision, strategy and goals. Point how what they […]
Read More →The 18- to 35-year-old workers in your organization are the millennials. They are a breed unto themselves, just as preceding generations have been. Here are a few interesting facts about millennials – offered not to stereotype, but with the intention of acknowledging prevalent patterns among the group: They’re the most culturally diverse and well-educated generation […]
Read More →What do you do when you care about a person? You find ways to support their happiness and success, particularly when they’re motivated and moving in that direction. What’s a good way to get behind someone you care about and help them increase their effectiveness and propel themselves forward? Give them one of these forms […]
Read More →Carol was recruited to create change. Her expertise was just what the company needed…or so they said. One day, after yet another barrage from her team of, “That won’t work here.” “We tried that before.” “The company will never go for that.” Uncontrollably, she blurted out, “I don’t buy that! It is doable. We can […]
Read More →Begin your next meeting with an activity that jumpstarts the conversation. Here’s how: After discussing the meeting’s purpose, objectives and agenda, present one or more of the following statements and ask attendees to respond: 1. “To support the success of our meeting, I will…” 2. “It would facilitate our work if the team…” 3. “To make […]
Read More →When we like people, it’s easy to work with or for them. If we like them a lot, we look forward to interaction. But what happens if we don’t like a colleague? For some reason, we just don’t get along with them or can’t find their redeeming qualities. Here are a few strategies to consider: […]
Read More →In a year-end post by blogger Penelope Trunk called “15 Things Overachievers Do,” one of those things was they steal things. She admitted to stealing this particular blog idea from “Thought Catalogue. Forbes.com contributor TJ McCue stole the same idea from Penelope for his year-end piece “13 Things Overachievers Do.” My point: achieving great things […]
Read More →We look to tools and techniques to help us manage time. And they can, to a certain extent – that being the degree to which we take a disciplined approach to their application. The effectiveness of any time management tool is squarely in our hands. To manage your time more effectively, you have to improve […]
Read More →When selling your ideas and proposed initiatives to co-workers and people to whom you report, go slow to go fast. Take the time to clarify the concept so you can easily describe it in vivid terms. Get the offering right and make your story about it magnetic and compelling. You want people to be drawn […]
Read More →“I’m continually trying to make choices that put me against my own comfort zone. As long as you’re uncomfortable, it means you’re growing.” ~Ashton Kutcher Defensiveness is the biggest deterrent to learning, professional and personal growth and positive change. Most of the time we don’t recognize when we’re standing in the way of our own progress. […]
Read More →You’re about to engage in a difficult, yet crucial conversation – one where emotional tensions are high, you’re intent on proving a point, being right and prevailing. Often times, there’s little warning. You may suddenly find yourself in the middle of a response before you’ve properly assessed the situation. When difficult conversations don’t happen, problems […]
Read More →Charles, a senior-level coaching client, told me that early in his career, his mentor advised him to be smart enough to be humble, versus proving how smart he is. No matter the job level of the person he’s interacting with, Charles’ mode of operation is always to be collegial and collaborative. Here are the principles […]
Read More →Every day, opportunities are presented to us. They may be disguised as obstacles, problems or issues, but what they really are is a chance to demonstrate our ability to make a positive contribution to our lives or our company’s goals and objectives. The best way to take advantage of these opportunities is by making conscious choices designed […]
Read More →The new year is about new beginnings. Which makes the announcement of my new website TeressaMooreGriffin.com rather timely. I’ve spent decades successfully helping executives become more effective and purpose-driven in their jobs. Over the years I’ve seen the role of leadership change from that which is exclusive to the very top echelon of a company to something […]
Read More →
