When you engage with others, particularly when raising an issue, be clear about the role you want them to play. Knowing what you want, and asking for it, enables others to do a better of job of helping you in just the way you want. For example, you could ask the person […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, […]
Read More →In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]
Read More →If you want to help foster Inclusion in your world, get curious about yourself, and others. If you’re unaware of your diversity, begin a process of self-discovery. Get to know how your cultural conditioning shapes your mindset, values and the way you see others. Learn about your personal style – your personality and […]
Read More →When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]
Read More →In the workplace, and in your personal life, when problematic situations occur, invite those affected to work with you on the solution. You don’t have to have all the answers. In fact, even if you know the answer, it’s better to involve others in co-creating solutions, especially if they have to live with the […]
Read More →Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]
Read More →Today, many people who are 65, and over, are still in the workforce, avid volunteers, or otherwise very involved in life. Yet, many traditional measures of age categorize them as old. Researchers at IIASA say, “If you don’t consider people old just because they reached age 65, but instead take into account how long […]
Read More →Here are two strategies you can implement today to develop your direct reports. Invite a team member to join you for your next important meeting with customers, peers or senior management. Explain the purpose of the meeting, in advance. Prep the person for a role such as presenting a topic or documenting follow-up items. […]
Read More →A CareerBuilders survey says 71% of employer’s value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive […]
Read More →I have a number of coaching clients who have long commutes. They bike, drive, take trains, subways, buses, or some combination thereof. A good number of them use the time to boost their sense of happiness. For example: Some drive in silence and use the quiet time to meditate on the day ahead, […]
Read More →Did you know money buys happiness? Recently, I took my husband and nephew to see Steve Harvey in “Act Like a Success.” From the moment I began thinking about the three of us attending, it became a fun and exciting experience. Once I extended the invitation, together, we imagined what the funny man […]
Read More →If you’ve been thinking about hiring a coach for one of your reports, check your intentions. Do NOT hire a coach for an employee if you’re using the coach to avoid the tedious, frustrating task of motivating a resistant learner; giving candid feedback on sensitive subjects; or delivering a tough message about poor performance […]
Read More →For weeks, Kathy, John’s direct report, worked on the presentation for the new product launch. “At every regional meeting, she nailed it,” he said, proudly. Next week, I take it to senior management.” “Why are you taking it,” I asked? “Why not Kathy?” “Oh, they can be a tough group with their probes, challenges […]
Read More →Arianna Huffington says, “We need to accept that we won’t always make the right decisions, that we’ll screw up royally sometimes – understanding that failure is not the opposite of success, it’s part of success.” If you’re feeling stuck, stagnant, resentful or bored, examine your mind and heart. Uncover the places where fear of […]
Read More →Whether you’re the big boss, a middle manager, or an employee on the frontlines working to advance business goals, you can increase cooperation and support by being transparent about what you’re doing and why. Target the content of your WHAT and WHY story so it’s audience appropriate. Solicit feedback from key stakeholders and […]
Read More →I see it often – leadership teams at odds with each other, despite in-the-meeting agreements. Consciously or unconsciously, it seems that once back in their realm, silo walls go up, willingness and ability to work in cross-functional partnership goes down. To facilitate more effective teamwork I structure opportunities for members to get to […]
Read More →Marissa Mayer, CEO of Yahoo, is quoted as saying, “I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of, ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough.” […]
Read More →Are you rooted in an old story about who you are and what you’re capable of? Here’s an easy way to take stock and get up to speed with who you are, here and now: Write Out Your Accomplishments. List all that you’ve experienced, learned, contributed and achieved since your last self-inventory. Put […]
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