If you’re trying to learn new information, or teach it to others, find what in it is familiar and build the teaching around those recognizable chunks. According to new research completed by Carnegie Mellon University psychologists, it’s actually easier to learn new facts if they also contain familiar components. In the workplace, these […]

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  You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others.   In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. If […]

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    You know how critically important credibility and trustworthiness are in relationships. Interaction by interaction, your credibility and trustworthiness are established in the minds of others.   In the micro-movements and subtle energy of day-to-day exchanges, your reputation is built and reinforced. People hear what we say, but more importantly, they notice what we do. […]

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    Let’s say something pleasurable happens in your life – you make an outstanding presentation, offer up a good idea that gets noticed, take a great vacation, have an incredibly delicious meal, see a beautiful sunset. Are you able to hold on to the good feelings the experience generates? Or do your positive emotions […]

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  A study published in the June 29, 2015 issue of the Journal of Applied Psychology, found that workplace impoliteness tends to spread – whether it’s dissing people in meetings or sending nasty emails or spreading rumors or making insensitive comments or engaging in shouting matches – and it negatively effects the environment and performance. […]

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  In the workplace and at home, small acts of kindness can make a big difference. Everyday behaviors that acknowledge others and demonstrate respect for them can change the climate, even in situations where hostility, incivility and rudeness seem to be the norm. You can break vicious negative cycles with simple, everyday behaviors like the […]

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During the 2015 Wimbledon finals, I saw an interview with Serena Williams, at this point in her career, the holder of an historic 21 grand slam titles. Her record is amazing. Only one person, Steffi Graf, has more. Steffi ended her stellar career with 22. Serena lives in rarified air. Literally, she’s at the top […]

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  I like listening to athletes’ stories about how they came to love and learn their sport, who they wanted to be like or compete against, their earliest dreams and visions for their career. Recently, I heard such an interview featuring Garbine Muguruza, professional tennis player and Serena Williams’ opponent in this year’s Wimbledon finals. […]

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  “At work, do you have the opportunity to do what you do best, every day?” That was the question the Gallup organization asked people who participated in their research. In 2001, they found that only about 20% of people responded, “Yes,” to doing, on a daily basis, what they were good at and enjoyed. […]

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As I discuss in my book, LIES That Limit, personal beliefs – what we think and say is possible and probable – shape and define our daily lives. If you want to limit your sense of optimism, hope, inner peace, drain your energy and zest for life, focus on your problems, see what’s wrong, talk […]

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  The word gossip carries a negative connotation, yet we all do it. We share good and bad news about someone who’s not in the room, and we do it for a couple of reasons. First of all, information is power. By being the one to share a juicy tidbit, you demonstrate that you’re in […]

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  Activist & Black Panther Eldridge Cleaver is credited with first saying “Your either part of the solution or your part of the problem.” Today, those words are often heard in association with employees and their role within a company. So, how do you know if you’re on the solution or problem side of the […]

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  We make thousands of decisions every day. There are infinite forces at work that cloud judgment, divert good intentions and give rise to internal conflict. Love of money, fame and fortune may be the obvious culprits, but well-meaning advice from trusted sources can also lead you astray. Most of the time we don’t even […]

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    Something is wrong with everyone and everything.  Fact is, there is no perfection.  In your workplace, relationships, finances, body, emotions and mood, something is not to your liking.  Even the good parts are not all good.  And in the worst of circumstances, bad isn’t 100% bad. How you see the circumstances of your […]

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    Do you feel destabilized when change, conflict or unexpected opportunity show up in your world?  When thrown off balance by the stuff of life, do you tend to reach for the comfort of the familiar?  With a sense of urgency, do you attempt to short-circuit rising tension and ambiguity, alleviate fear, and “right” […]

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    Whether delivering a keynote address, facilitating a workshop, or coaching a leader, people often talk about what they have to lose if they pursue certain courses of action.  Most often, the worries expressed are about the loss of a job, income, their sense of security or status.  In such instances, I like to […]

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    Today, people talk openly about their desire to know and live their true purpose.  The desire for deeper, more meaningful connection, to feel like you matter is prevalent.  Often, the felt-need for change is pressing and urgent.  We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]

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      As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends.  Early on, their career progresses nicely…promotions and accolades, bonuses and rewards.  After a time, they find themselves […]

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    We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]

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