We’ve all heard the expression, “In life, it’s not what happens to you that counts most, it’s how you respond.” Many of our greatest heroes understood and lived those words. Nelson Mandela – who didn’t allow years of being jailed to stand in the way of becoming President of the nation that imprisoned him, said […]

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  Near the end of my meeting Jack, a member of the company’s senior leadership team, surprisingly, he reminded me that March is Women’s History Month. I asked what that meant to him. He said, “It’s a time to be reminded of women’s struggle for equality, the progress that’s been made, and the work ahead […]

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    We’ve all heard the expression, “In life, it’s not what happens to you that counts most, it’s how you respond.” Amy Morin, in her new book titled 13 Things Mentally Strong People Do says the mentally resilient have core beliefs that help them cope with challenges, thrive in the face of conflict and […]

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  In every aspect of our lives, relationships are critically important. Healthy relationships are clean, free of assumptions about who she is, what his intentions really are, why she said what she did, why he behaves as he does. If you want to strengthen a relationship, deepen communication by checking out assumptions, instead of acting […]

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Colin Powell once said, “The less you associate with some people, the more your life will improve.”  But, the opposite is also true.  If you spend time with people who are moving in a positive direction, you will, too.  It’s really that simple.  Scientific data shows that we automatically mirror the things we see and […]

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  Professional speaker, Jim Rohn, says, “You’re the average of the five people you spend the most time with.” That’s something to think about! And, it makes sense. We’re impacted by our environment – our physical surroundings and relationships. The people with whom we interact regularly influence how we think, feel and behave. Who are […]

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  Are you putting forth the quality of effort real success demands? Do you give your dreams and goals your best effort, every single day? Or, are you more in the habit of talking about success, while your constructive actions are insufficient and inconsistent? Frederick Douglass, an escaped slave who became an Abolitionist, famed orator, […]

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Are your current business goals big, more challenging than ever? Do they feel unrealistic, impractical, unattainable? What if the goal is not the issue, but you are…you and your limiting beliefs? I call them LIES – the Labels, Illusions, Excuses and Stories…self-talk that stops you from thinking creatively and keeps you stuck in fear-based, unproductive […]

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Do you labor under the Illusion that IQ drives effectiveness?  For most roles, IQ and technical skills are important entry-level requirements.  But, once you rise to the level of managing and leading, Emotional Intelligence, or EQ, is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]

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    Here are the 5 practices to integrate into the way you think and behave, when you want to enhance the level of trust on your team, feel more connected to the people you work with, day-to-day, convey expectations with clarity, confidence and compassion and be seen as a competent leader: First, recognize your […]

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Do you labor under the Illusion that IQ drives effectiveness? For most roles, IQ and technical skills are important threshold capabilities – entry-level requirements. Once you rise to the levels of managing and leading, Emotional Intelligence is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]

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  Differentiate yourself from the masses – that large group of average performers – and stand out like a star. First step: strengthen your emotional intelligence – a set of personal skills identified as key drivers of outstanding performance. Research says, at all job levels, Emotional Intelligence is twice as important as your technical and […]

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Ever find yourself complaining about what’s wrong in your organization; saying to yourself and anyone who’ll listen, “Can’t they see this is a problem?  Why don’t they do something about it?”  Whether you know it or not, you’re disempowering yourself.  You’re sounding and acting helpless. It’s important to remember that YOU are the organization, too. […]

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  Ever find yourself complaining about what’s wrong in your organization; saying to yourself and anyone who’ll listen, “Can’t they see this is a problem?  Why don’t they do something about it?”  Whether you know it or not, you’re disempowering yourself.  You’re sounding and acting helpless. Instead, adopt the point of view that says, “I’m […]

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  During a recent workshop, a participant confessed his lack of empathy, a core dimension of emotional intelligence.  He said, “I don’t have any and I don’t know how to even begin to think about feeling the way others do.”  Given the laughter and head nodding, he was not alone. To his surprise, I told […]

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  Designated as Black History month, February is the time when we spotlight the rich and diverse history of Americans of African descent. You, your company, and other organizations you’re involved in, can learn about and honor contributions African Americans have made to our country, and the world.  Here are several ideas to consider: · […]

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Recently, I heard a Vietnamese proverb that says, “When eating a fruit, think of the person who planted the tree.”  The saying called my attention to the times and ways I don’t “think of the person who planted the tree.” It reminded me that everything I accomplish, and all the conveniences and freedoms I enjoy, […]

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Being a middle manager has its challenges.  You have to work effectively with those above you and those below you.  And, when you’re at your best you know you serve yourself and the organizations well when you come together with your peers to share information, learn from one another and solve problems. If you’re a […]

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  I’m Teressa Moore Griffin and this is Office Talk. Whether you’re ultimately responsible for the success of a family, business project, team, division or an entire organization, you’re in Top space. When you’re the person charged with solving all the big, important problems, and you don’t involve others in significant ways, you’re limiting brainpower […]

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During a recent workshop, a participant confessed his lack of empathy – a core dimension of emotional intelligence. He said, “I don’t have any, and I don’t know how to even begin to think about feeling the way others do.”  Given the laughter and head nodding from the other participants, he was not alone. For […]

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