Today, people talk openly about their desire to know and live their true purpose.  The desire for deeper, more meaningful connection, to feel like you matter is prevalent.  Often, the felt-need for change is pressing and urgent.  We want life to be different, this day, this very minute! If you’re on a quest for purpose, […]

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      As a keynote speaker, workshop leader and executive coach, I meet people whose technical expertise is top notch. They have few rivals when it comes to their depth of industry knowledge and insight into future trends.  Early on, their career progresses nicely…promotions and accolades, bonuses and rewards.  After a time, they find themselves […]

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      Lift your head up and look around.  I bet there are new people in your workplace. If so, reach out, say hello, extend a warm welcome. Do something that demonstrates you’re aware of their presence.  You might be surprised by the big difference a small gesture can make to a person who is still […]

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    We signal our thoughts and feelings to those around us, even when we don’t intend to. Inadvertently, the truth creeps out. So, if you’re unhappy at work, it’s unlikely that you can keep it a secret. Rather than allowing discontent to fester and intensify, respectfully, take steps to right the situation. For example, […]

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      When you engage with others, particularly when raising an issue, be clear about the role you want them to play. Knowing what you want, and asking for it, enables others to do a better of job of helping you in just the way you want. For example, you could ask the person […]

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      In her book, The Essentials of Business Etiquette, Barbara Pachter provides readers with many valuable tools for success, including tips that will help you manage your smartphone use with intelligence. Pachter says: Speak your first and last name when answering your your phone. Make sure the volume of your speaking voice is […]

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    Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]

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  A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, […]

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  In your professional and personal life, problems that persist are a valuable source of feedback. Yet, we often ignore the opportunity they present. Instead of looking within for solutions, we tend to look outside of ourselves for someone or something to blame. When you hear yourself thinking or saying, “They started this. It’s not […]

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    If you want to help foster Inclusion in your world, get curious about yourself, and others. If you’re unaware of your diversity, begin a process of self-discovery. Get to know how your cultural conditioning shapes your mindset, values and the way you see others. Learn about your personal style – your personality and […]

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    Whether delivering a keynote, facilitating a learning experience or coaching clients, today, there’s a lot of buzz about Inclusion. People seem to feel more comfortable with the concept than they are with the term Diversity. I understand their thinking and respect their feelings. Yet, the not-so-subtle reality is Inclusion becomes a viable possibility […]

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    When interacting across differences – cultural, personal or positional – don’t despair if you blunder. Don’t be hard on yourself. And, above all, don’t give up. Flubs and blunders are a natural consequence of the learning process. As appropriate, make amends and keep moving forward. No, I’m not suggesting that you tell the […]

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  Effective self-management is dependent on your level self-awareness. If it’s high, even in emotionally charged situations, you’ll be in tune with your inner self and better able to control your impulse to act in ways that might not serve you or others. When you’re able to accurately perceive your emotions, in the moment, and […]

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  What challenges do you face, as you interact with people, day-to-day, at work and at home? What is about the behavior of others that confounds you and drives you nuts? Take a moment; give it thought. If you’re in your workplace, glance around. With whom do you have the most trouble engaging without feeling […]

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  In a forbes.com article, Victor Lipman, reports on the results of a survey titled, The 7 Key Trends Impacting Today’s Workplace. The survey, conducted by TINYpulse, asked the question: “What motivates you to excel and go the extra mile at your organization?”  You might think the answer would be mega money, or a promotion. […]

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  Here are two strategies you can implement today to develop your direct reports. Invite a team member to join you for your next important meeting with customers, peers or senior management. Explain the purpose of the meeting, in advance. Prep the person for a role such as presenting a topic or documenting follow-up items. […]

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  When problematic situations occur, remember, you don’t have to solve them yourself, particularly if others are impacted. Specify the issue, as you see it, and invite others to work with you to brainstorm potential solutions. Before you begin generating ideas, explain the process by which the successful solution will be selected – for example, […]

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    A CareerBuilders survey says 71% of employer’s value emotional intelligence, or EQ, over IQ.  Many employers believe people can be taught “hard,” or technical skillls more readily than EQ, the required softer, human relations skills. I agree with their assessment.  For more than 30 years as a speaker, leadership development expert and executive […]

Read More →

    Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]

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    Did you know money buys happiness? Recently, I took my husband and nephew to see Steve Harvey in “Act Like a Success.”  From the moment I began thinking about the three of us attending, it became a fun and exciting experience.  Once I extended the invitation, together, we imagined what the funny man […]

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