Near the end of my meeting Jack, a member of the company’s senior leadership team, surprisingly, he reminded me that March is Women’s History Month. I asked what that meant to him. He said, “It’s a time to be reminded of women’s struggle for equality, the progress that’s been made, and the work ahead […]

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    We’ve all heard the expression, “In life, it’s not what happens to you that counts most, it’s how you respond.” Amy Morin, in her new book titled 13 Things Mentally Strong People Do says the mentally resilient have core beliefs that help them cope with challenges, thrive in the face of conflict and […]

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  In every aspect of our lives, relationships are critically important. Healthy relationships are clean, free of assumptions about who she is, what his intentions really are, why she said what she did, why he behaves as he does. If you want to strengthen a relationship, deepen communication by checking out assumptions, instead of acting […]

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  Professional speaker, Jim Rohn, says, “You’re the average of the five people you spend the most time with.” That’s something to think about! And, it makes sense. We’re impacted by our environment – our physical surroundings and relationships. The people with whom we interact regularly influence how we think, feel and behave. Who are […]

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  Are you putting forth the quality of effort real success demands? Do you give your dreams and goals your best effort, every single day? Or, are you more in the habit of talking about success, while your constructive actions are insufficient and inconsistent? Frederick Douglass, an escaped slave who became an Abolitionist, famed orator, […]

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    Here are the 5 practices to integrate into the way you think and behave, when you want to enhance the level of trust on your team, feel more connected to the people you work with, day-to-day, convey expectations with clarity, confidence and compassion and be seen as a competent leader: First, recognize your […]

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Do you labor under the Illusion that IQ drives effectiveness? For most roles, IQ and technical skills are important threshold capabilities – entry-level requirements. Once you rise to the levels of managing and leading, Emotional Intelligence is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]

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  Differentiate yourself from the masses – that large group of average performers – and stand out like a star. First step: strengthen your emotional intelligence – a set of personal skills identified as key drivers of outstanding performance. Research says, at all job levels, Emotional Intelligence is twice as important as your technical and […]

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  Designated as Black History month, February is the time when we spotlight the rich and diverse history of Americans of African descent. You, your company, and other organizations you’re involved in, can learn about and honor contributions African Americans have made to our country, and the world.  Here are several ideas to consider: · […]

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Recently, I heard a Vietnamese proverb that says, “When eating a fruit, think of the person who planted the tree.”  The saying called my attention to the times and ways I don’t “think of the person who planted the tree.” It reminded me that everything I accomplish, and all the conveniences and freedoms I enjoy, […]

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Being a middle manager has its challenges.  You have to work effectively with those above you and those below you.  And, when you’re at your best you know you serve yourself and the organizations well when you come together with your peers to share information, learn from one another and solve problems. If you’re a […]

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  I’m Teressa Moore Griffin and this is Office Talk. Whether you’re ultimately responsible for the success of a family, business project, team, division or an entire organization, you’re in Top space. When you’re the person charged with solving all the big, important problems, and you don’t involve others in significant ways, you’re limiting brainpower […]

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  At one point or another, you’ve probably heard the phrase, “Be here now.”  More and more, it’s becoming a popular expression in business circles. While sharing his 2015 goals with me, a coaching client mentioned that “Be here now,” was one of his 2015 commitments.  He explained that he had already begun doing a […]

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    If you’re a current member of the workforce, whether you’re the CEO, a middle manager, administrative assistant, or the security guard, continual learning and growth are key to your success. Today, all workers and and their jobs are impacted by rapid changes in technology, as well as market forces that are often unpredictable […]

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  You can boost employee trust, loyalty and engagement through the use of one simple strategy:  put emphasis on developing your people.  Here are two ways to do just that. 1.  Regularly provide behavior-based feedback, as evidence of your interest in supporting each person’s success.  Remember the 5 to 1 ratio – offer 5 appreciative […]

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      Like any classic, Bernard Bass’s book, Leadership and Performance Beyond Expectations, remains relevant 30 years post-publication. He said leaders who transform their environment, and the people around them: -Demonstrates integrity and fairness. -Sets clear goals that require stretch. -Has high expectations of herself and others. -Encourages others to perform well – to […]

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  Daniel Goleman, author of Emotional Intelligence, identified six leadership styles. Each style can be effective if it’s used in the appropriate situation. Four of them are especially effective in enabling teams to work well together and make the best use of the diversity of styles and skills present. They include the visionary style which […]

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    As part of its Diversity and Inclusion program, does your organization celebrate the many social changes and achievements spurred by the life and work of Dr. Martin Luther King, Jr.? If so, join in! If not, here are a few ideas to consider…many of which are utilized by some of the country’s largest […]

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    From Thanksgiving until the New Year, appreciation, acknowledgement, gratitude, rededication, celebration, joy, peace and hope are prevalent in the awareness of many people. The meaning and energy of these kinds of words stimulate good feelings. Good feelings cause us to think more positive thoughts, and smile more. They even help us behave in […]

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    Speaking about his boss, the new company President, my client said, “This guy is amazing.  Very quickly, he’s changed the way we operate.  We now accomplish more in weeks and months than we used to in a year!” “How did he make that happen,” I asked? He thought for a moment, then, leaning forward and […]

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