Speaking about his boss, the new company President, my client said, “This guy is amazing.  Very quickly, he’s changed the way we operate.  We now accomplish more in weeks and months than we used to in a year!”

“How did he make that happen,” I asked?

He thought for a moment, then, leaning forward and laughing, said, “He’s explicit about what he expects, sets due dates for everything – major strategic initiatives and routine matters – and hold us to it.”

Simple and powerful! Drive change and improve results in your organization by establishing clear expectations, with measurable milestones and completion dates. Hold yourself accountable for following up, and hold others accountable for following through on agreements. Simple practices, executed consistently, make a world of difference.

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