Culture vs. Strategy Peter Drucker said, “Culture eats strategy for lunch.” The right strategy plays an important role in any company’s success. But, the right culture makes implementing that strategy easier and more sustainable. Culture is nourished by hiring people who have the necessary education and skills, but who also who embody the organization’s core […]
Read More →CQ = Conversational Intelligence First there was IQ. Then came EQ or Emotional Intelligence. Now Judith Glazer of “The Harvard Coaching Institute” has introduced the concept of CQ – which stands for Conversational Intelligence. CQ taps into our need for self-expression and validation. Glazer says that in environments where people can share their aspirations, […]
Read More →What’s your approach to introducing a new initiative? Do you plan alone or with just a select few? Do you make the decisions and tell others? Do you push for closure, focused primarily on getting the task done? If you answered, “Yes” to the above questions you may find that your good ideas often fail […]
Read More →In the workplace, and in our personal lives, we tend to come to conclusions and develop opinions quickly. We get attached to our conception of the matter at hand, believing we have the answer. Our reaction to others’ ideas can convey, “I’m right, you’re wrong.” We can benefit from being less vested in […]
Read More →The level of trust in your organization impacts the bottom line. When trust is low, so is morale. Disengaged employees quit working, but keep showing up at the office. Turnover among the most capable and competent workers increases. Productivity decreases. Redundancy, held in place by bureaucratic silos, saps vitality and strengthens the potential for toxic […]
Read More →Is there a person on your team you KNOW you can rely on to get things done promptly and correctly? When you delegate to her, without question, you’re certain the task will be handled. No need to give it a second thought, just wait for the perfect end product to […]
Read More →While facilitating a strategic alignment retreat with a CEO and his senior team, they struggled to identify exactly what to do to change the culture. Finally, having nothing that felt like a good idea, I convinced them to involve the next level down. They agreed. In the meeting with the broader leadership team – the […]
Read More →Are you more tenured with many more years of experience than the person to whom you report? Is your manager the same age or younger than your children? These days, it’s not all that unusual for older people to report to those who are much younger. According to a 2012 CareerBuilder survey, “One third (34 […]
Read More →What do you do when you care about a person? You find ways to support their happiness and success, particularly when they’re motivated and moving in that direction. What’s a good way to get behind someone you care about and help them increase their effectiveness and propel themselves forward? Give them one of these forms […]
Read More →Carol was recruited to create change. Her expertise was just what the company needed…or so they said. One day, after yet another barrage from her team of, “That won’t work here.” “We tried that before.” “The company will never go for that.” Uncontrollably, she blurted out, “I don’t buy that! It is doable. We can […]
Read More →Begin your next meeting with an activity that jumpstarts the conversation. Here’s how: After discussing the meeting’s purpose, objectives and agenda, present one or more of the following statements and ask attendees to respond: 1. “To support the success of our meeting, I will…” 2. “It would facilitate our work if the team…” 3. “To make […]
Read More →When we like people, it’s easy to work with or for them. If we like them a lot, we look forward to interaction. But what happens if we don’t like a colleague? For some reason, we just don’t get along with them or can’t find their redeeming qualities. Here are a few strategies to consider: […]
Read More →The new year is about new beginnings. Which makes the announcement of my new website TeressaMooreGriffin.com rather timely. I’ve spent decades successfully helping executives become more effective and purpose-driven in their jobs. Over the years I’ve seen the role of leadership change from that which is exclusive to the very top echelon of a company to something […]
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