CQ = Conversational Intelligence
First there was IQ. Then came EQ or Emotional Intelligence. Now Judith Glazer of “The Harvard Coaching Institute” has introduced the concept of CQ – which stands for Conversational Intelligence.
CQ taps into our need for self-expression and validation. Glazer says that in environments where people can share their aspirations, intentions and fears freely, the door opens for creative collaboration.
CQ is a two-way street. It requires that people not only speak without fear of repercussion, but they must also listen to others without judgment. That can be accomplished by stepping into another’s shoes. This exercise signals the pre-frontal cortex to access higher-level capacities that allow us to become more candid and caring. We then feel safe enough to speak truth in trust – creating the space for shared success.
Accessing The Benefits of Conversational Intelligence
Judith Glazer of “The Harvard Coaching Institute” theorizes that CQ – or Conversational Intelligence – creates the space for collaborative creativity. People who can freely express themselves, and who’s thoughts are validated, engage each other more creatively.
Glazer offers these tips that will help your team extract the benefits of Conversational Intelligence.
Start meetings by asking people to share a personal story and a business story. During meetings, share, “What I respect about you and what I need from you.” This exercise creates the kind of openness, bonding and connectivity that helps prime team members for partnering and co-creation.
Collect and publish team stories and publish them on the intranet or other internal communication tool. Ask participants to include tips and practices that led to the success.
Meditation Can Make You A More Effective Leader
Meditation is becoming more and more popular with business leaders. According to the Harvard Business Review, they’re taking it more seriously because research shows that meditation improves attention, memory and emotional intelligence.
It also reduces anxiety, boosts resilience and helps people perform better under stress. At the heart of meditation is mindfulness. That means being aware of your thoughts, feelings, bodily sensations and surroundings without judging. Mindful meditation slows down our hurried minds. It allows us to be in the present, rather than worrying about the past or the future.
Albert Einstein said that you can’t solve a problem with the same mind that created it. Meditation transforms the mind – giving it the space it needs to find solutions, be creative, calm and thoughtful — no matter what is happening around you.