Leaders often face dilemmas – situations wherein there is no clear solution, no definitive right or wrong answer. It becomes easy to bounce between what can be defined as opposing alternatives. For example, do we set team or individual goals? Do we want stability or change? Do we give priority to task and […]
Read More →Do you sometimes find yourself in a high stakes situation, and every thought that comes to mind is about exactly the outcome you DO NOT want? For example, preparing for an important presentation, you begin imaging the audience asking questions you can’t answer. Or you’re planning to ask for a raise you know you deserve, […]
Read More →Speaking about his boss, the new company President, my client said, “This guy is amazing. Very quickly, he’s changed the way we operate. We now accomplish more in weeks and months than we used to in a year!” “How did he make that happen,” I asked? He thought for a moment, then, leaning forward and […]
Read More →Stumped by a business problem? Perhaps it’s complex and gnarly; it’s complications compounded by competing interests of stakeholders? Before you go at it again, take a break and get happy. No seriously; I mean it. Stop tackling the task. Instead, think about something that makes you feel really good. It may be the time when you received an […]
Read More →A certified user of Benchmarks, a 360 instrument developed by the Center for Creative Leadership, I find it an effective tool for helping leaders understand how they’re experienced and perceived along 16 competencies, rated by a range of stakeholders. Another important section of the report describes five problems that can stall your career. […]
Read More →As one who has committed her professional pursuits to helping others become more self-aware – more attuned to the degree to which their intentions and impact align, hear me out: if you’re a boss who tends to be moody, it’s hard for your reports and colleagues to relax and feel safe in your […]
Read More →On a recent trip to my bank, I encountered an employee who had more excuses for not helping me than solutions to my problem. She simply apologized, over and over and over again. It became clear that she wasn’t open to identifying a solution for a valued customer. She didn’t offer to call […]
Read More →Are you an optimist, a pessimist or a cynic? If you don’t know the answer to the question, ask anyone around you. They know the answer. The optimist sees the glass as half full. The pessimist sees the glass as half empty. The cynic? It’s hard to say, but one thing is for […]
Read More →Ken Blanchard says there are four key elements leaders should keep in mind when building or restoring trust. Demonstrate that you’re ABLE to get the job done and produce results while providing people with necessary resources and information. Show up as consistent, BELIEVABLE, honest, fair, equitable and transparent in your dealings with people. […]
Read More →Initially a reluctant client, Michael began our scheduled meeting in an unexpected way. He said he wanted to talk about the difference our work has made for him. Michael had become a convert. He said, “Over the last six months, you’ve been a part of every critical event, every defining moment, in my […]
Read More →Ever wake up in a foul mood, feeling blah, grumpy, frustrated. You feel off your game, off balance, just not quite your usual self. Such feelings can and do grab hold of the best of us. Here are a few techniques to try when you need to shake off the nastys: For one […]
Read More →When leaders accept a new role, or move to a new company, they enter with the intention of having measurable impact; to deliver on the promise their unique portfolio of experiences, skills and potential holds. As a coach, I’m often in the position of encouraging them to take the long view: First, get […]
Read More →Coaching the senior team as they prepared for a department-wide meeting about recent employee survey results, I listened as they talked about sharing the findings. When they began discussing a timeline for getting back to employees with solutions to the problems raised, I had to put the brakes on. “This idea,” I said […]
Read More →A senior leader asked me to work with him on several challenges, one of which is to how to get his team to be more participative during staff meetings. Of course, he invited me to a staff meeting to witness him in action. Within ten minutes, the problem became crystal clear. He […]
Read More →Many leaders labor under LIES that limit their effectiveness. One of which is the illusion that you’re either born with executive presence or you’re out of luck. In truth, executive presence can be developed and refined. Here’s a list of key elements. Identify which are current strengths. And, select one element for stretch, […]
Read More →Did you know that many of the limitations in your life are self-imposed? I call them LIES. LIES are false ideas that limit freedom. And, L-I-E-S is an acronym for the Labels, Illusions, Excuses and Stories we allow to define our lives, professionally and personally. You know you’ve bumped into LIES in your life when: […]
Read More →When my clients, individuals and organizations, want to improve in any area, I often take them through exercises designed to open their eyes to the ways in which they’re already doing what they say is needed. With that awareness, the focus shifts from “all the ways we’re falling short of the mark” to […]
Read More →We tend to use the labels manager and leader interchangeably. Yet, each points to a specific role and set of competencies. Based on the work of John Kotter, here’s a quick way discern with which space – manager or leader – you identify most? Managers feel fulfilled accomplishing finite, specific tasks. Their focus […]
Read More →Every organization needs a vision – a vivid description of an irresistible tomorrow that provides a sense of direction and sparks forward momentum. Vision is an inspiring, compelling statement of aspiration. Short, succinct, bold, forwarding-looking, the statement imbues your business, with a higher sense of purpose that makes work more meaningful and fulfilling. […]
Read More →In a TED Talk, Clint Smith, slam poet and teacher, says silence is the residue of fear. To create a culture that reduces shame and encourages sharing, he has four rules posted in his classroom: Read critically. 2. Write consciously. 3. Speak clearly. 4. Tell your truth. Clint Smith’s message is an […]
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