I don’t know a soul without bias of some kind.  Even the best intentioned among us harbor some degree of conscious or unconscious bias. It impacts workplace productivity and, as we’re reminded — seemingly daily — it determines the level of peace in our communities. In the workplace, and in every part of life, […]

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Did you know that we are sometimes biased against ourselves?  Yes, you heard me right.   Because of what we’ve experienced and how we’ve internalized it, we can carry biased beliefs about ourselves. Like a belief that we don’t have what it takes to succeed, or we don’t belong.  When we unconsciously adopt false, limiting ideas or attitudes, and […]

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Confirmation bias is when we seek out information that validates our own point of view.  We tune out everything that doesn’t align with our world view or reinforce our opinions of the people around us.   Confirmation bias closes our hearts and minds to the full truth.   But there are ways to open our minds and learn to […]

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When leaders think employees should feel one way about their job, and the employee actually feels differently, an empathy gap occurs.  Balancecareers.com recommends that leaders who acknowledge this problem do these eight things to change the dynamic. Challenge yourself.   Get out of your usual environment. Get feedback. Explore your heart, not just your head.   Walk in […]

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Empathy is a growing expectation among today’s workforce.  Experts say employees work harder for someone they believe cares about them and their unique needs.  But when there is a difference between how the employer thinks an employee feels and how the employee actually feels, an empathy gap occurs. One example of an empathy gap is when a […]

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We often focus exclusively on education and what we must learn to propel ourselves forward. Continual learning is critical for anyone who values keeping pace with the expectations of today’s business environment. But, just as there is much to learn, there are also many things we must unlearn to make room for real growth and […]

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