When problematic situations occur, remember, you don’t have to solve them yourself, particularly if others are impacted. Specify the issue, as you see it, and invite others to work with you to brainstorm potential solutions. Before you begin generating ideas, explain the process by which the successful solution will be selected – for example, […]
Read More →A CareerBuilders survey says 71% of employers value emotional intelligence, or EQ, over IQ. Many employers believe people can be taught “hard,” or technical skills more readily than EQ, the required softer, human relations skills. I agree with their assessment. For more than 30 years as a speaker, leadership development expert and executive coach, for […]
Read More →Emotional Intelligence – the ability to understand others and ourselves, is a powerful business tool, no matter your role or job level. When you’re self-aware, in control of your emotions, able to relate well to others, and motivated to achieve goals, your high EQ facilitates success in a number of ways, including: Increasing […]
Read More →I have a number of coaching clients who have long commutes. They bike, drive, take trains, subways, buses, or some combination thereof. A good number of them use the time to boost their sense of happiness. For example: Some drive in silence and use the quiet time to meditate on the day ahead, […]
Read More →Did you know money buys happiness? Recently, I took my husband and nephew to see Steve Harvey in “Act Like a Success.” From the moment I began thinking about the three of us attending, it became a fun and exciting experience. Once I extended the invitation, together, we imagined what the funny man […]
Read More →Research suggests investing in experiences generates enduring enjoyment, while the pleasure of tangible goods – a new watch, bigger television, or this season’s hottest trends, tends to be short-lived. Michael Norton, of the Harvard Business School agrees and has written a book on the subject called, Happy Money: The Science of Spending Smarter. […]
Read More →A recent Harris Poll corroborates a pattern I’ve noticed as I interact with keynote attendees, workshop participants, coachees and those with whom I consult: roughly, only one-third of adults in the US are happy and satisfied. While it’s challenging to account for the drivers of dissatisfaction and decreasing optimism, it is possible to shift […]
Read More →I see it often – leadership teams at odds with each other, despite in-the-meeting agreements. Consciously or unconsciously, it seems that once back in their realm, silo walls go up, willingness and ability to work in cross-functional partnership goes down. To facilitate more effective teamwork I structure opportunities for members to get to […]
Read More →Interviewer, or the interviewed, you know the operative belief that past behavior patterns are seen as a trustworthy predictors of future performance. It’s true; others judge us based on our history – whether experienced directly or inferred from a resume. In fact, researchers who study social systems, and the workplace is a social […]
Read More →Marissa Mayer, CEO of Yahoo, is quoted as saying, “I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of, ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough.” […]
Read More →We’ve all heard the expression, “In life, it’s not what happens to you that counts most, it’s how you respond.” Many of our greatest heroes understood and lived those words. Nelson Mandela – who didn’t allow years of being jailed to stand in the way of becoming President of the nation that imprisoned him, said […]
Read More →In every aspect of our lives, relationships are critically important. Healthy relationships are clean, free of assumptions about who she is, what his intentions really are, why she said what she did, why he behaves as he does. If you want to strengthen a relationship, deepen communication by checking out assumptions, instead of acting […]
Read More →Do you labor under the Illusion that IQ drives effectiveness? For most roles, IQ and technical skills are important entry-level requirements. But, once you rise to the level of managing and leading, Emotional Intelligence, or EQ, is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]
Read More →Here are the 5 practices to integrate into the way you think and behave, when you want to enhance the level of trust on your team, feel more connected to the people you work with, day-to-day, convey expectations with clarity, confidence and compassion and be seen as a competent leader: First, recognize your […]
Read More →Do you labor under the Illusion that IQ drives effectiveness? For most roles, IQ and technical skills are important threshold capabilities – entry-level requirements. Once you rise to the levels of managing and leading, Emotional Intelligence is what sets you apart. No doubt, IQ may predict whether you’re capable of handling the cognitive challenges associated […]
Read More →Differentiate yourself from the masses – that large group of average performers – and stand out like a star. First step: strengthen your emotional intelligence – a set of personal skills identified as key drivers of outstanding performance. Research says, at all job levels, Emotional Intelligence is twice as important as your technical and […]
Read More →During a recent workshop, a participant confessed his lack of empathy, a core dimension of emotional intelligence. He said, “I don’t have any and I don’t know how to even begin to think about feeling the way others do.” Given the laughter and head nodding, he was not alone. To his surprise, I told […]
Read More →Designated as Black History month, February is the time when we spotlight the rich and diverse history of Americans of African descent. You, your company, and other organizations you’re involved in, can learn about and honor contributions African Americans have made to our country, and the world. Here are several ideas to consider: · […]
Read More →Recently, I heard a Vietnamese proverb that says, “When eating a fruit, think of the person who planted the tree.” The saying called my attention to the times and ways I don’t “think of the person who planted the tree.” It reminded me that everything I accomplish, and all the conveniences and freedoms I enjoy, […]
Read More →During a recent workshop, a participant confessed his lack of empathy – a core dimension of emotional intelligence. He said, “I don’t have any, and I don’t know how to even begin to think about feeling the way others do.” Given the laughter and head nodding from the other participants, he was not alone. For […]
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