For quite some time, business culture experts have made the distinction between a workplace’s cognitive culture and its emotional culture.  Cognitive culture, according to the Harvard Business Review, sets the tone for how employees think and behave.  Are they, for example, customer-focused, innovative, team oriented, competitive?   Emotional culture is about shared affective values, and the norms and assumptions […]

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McKinsey & Company says it’s a myth that continuous improvement is only for manufacturing companies looking to control costs.  Continuous improvement should be part of every company’s strategy.  For example, by communicating a compelling vision and connecting it to each employee’s daily work, one international theatre chain tapped into the power of frontline workers to generate […]

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To create an agile company, you certainly need the right mindsets, skills, tools, processes.  But, above all, you need managers who are aligned with business goals and create a culture of engagement.  Yet, the Gallup Analytics team, which recently released highlights from data gathered throughout 2018, say that sixty-seven percent of employees say they are burned out […]

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When hiring, know what your company culture is and, if it’s changing, what you want it to become. Fast Company has identified three different company cultures and a structured method for hiring those who best fit. The independent entrepreneurial culture is best for people who are resourceful and thrive on autonomy. The collaborative culture is […]

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