We often focus exclusively on education and what we must learn to propel ourselves forward. Continual learning is critical for anyone who values keeping pace with the expectations of today’s business environment. But, just as there is much to learn, there are also many things we must unlearn to make room for real growth and […]

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Addressing performance issues is one of the most challenging aspects of managing people. The conversations are difficult, potentially explosive. Corrective action plans add another layer to your responsibilities and if performance doesn’t improve, a job is lost and moral is threatened. The situation is not only complicated on the surface, but there are hidden forces […]

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In one of author Alan Zimmerman’s blogs called “Tuesday Tips,” he quotes Psychologist Jack Berg, who said, “the human mind reaches for understanding like a flower for the sun.” Zimmerman believes people yearn to be understood, and without understanding, we drive a wedge between others and us. Take that idea of people yearning to be […]

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