To get clear about the best way to effectively address a specific performance or behavior problem, the first step is asking yourself which course of action the problem calls for? Is feedback sufficient? You simply describe the person’s behavior and its impact. Is coaching more appropriate? You work to strengthen performance through teaching, training and […]
Read More →Millennials, those 18 to 35 year old workers, look for purpose and a sense of meaning in their work and lives. Here is one simple suggestion for helping this growing and important segment of your workforce feel more engaged and valued: Talk with them about the company’s vision, strategy and goals. Point how what they […]
Read More →Carol was recruited to create change. Her expertise was just what the company needed…or so they said. One day, after yet another barrage from her team of, “That won’t work here.” “We tried that before.” “The company will never go for that.” Uncontrollably, she blurted out, “I don’t buy that! It is doable. We can […]
Read More →When we like people, it’s easy to work with or for them. If we like them a lot, we look forward to interaction. But what happens if we don’t like a colleague? For some reason, we just don’t get along with them or can’t find their redeeming qualities. Here are a few strategies to consider: […]
Read More →When selling your ideas and proposed initiatives to co-workers and people to whom you report, go slow to go fast. Take the time to clarify the concept so you can easily describe it in vivid terms. Get the offering right and make your story about it magnetic and compelling. You want people to be drawn […]
Read More →You’re about to engage in a difficult, yet crucial conversation – one where emotional tensions are high, you’re intent on proving a point, being right and prevailing. Often times, there’s little warning. You may suddenly find yourself in the middle of a response before you’ve properly assessed the situation. When difficult conversations don’t happen, problems […]
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