Dear Teressa, My boss is an excellent manager and a very inspirational leader.  However, I have a colleague, who I think is a good person, but who seems to very much resent this boss. This colleague is also very good friends with my boss’s boss. The colleague is now making life very difficult and taking […]

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Experts say the reason people throw temper tantrums into adulthood is because they work.  This frightening behavior gets the tantrum thrower exactly what they want – even if it is at the cost of co-workers or workplace civility.    The first step to taking the sting out of another’s workplace tantrum – whether it’s your […]

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I meet a fair number of business leaders who say they are empathy-challenged.  Empathy is the ability to recognize and identify the emotions being experienced by another person.  It’s one of the five components of Emotional Intelligence.  Because it enables others to feel like you connect with them, it is an important skill set for […]

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Dear Teressa, Any advice on how I can get more people to speak up in my meetings?  ~John V.   John, I’m glad to hear that you’re a leader who wants more voices in the conversation – more people engaged and contributing. Here are several strategies that have worked for a number of my clients.  […]

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I’m a manager in a large company with 15 direct reports.  Sometimes, I have trouble figuring out how to handle certain performance problems.  How do I figure out what to do?    ~D.G. Dear D.G., Here are a few “how to” pointers for your consideration.  As you weigh various options, remember to make use of […]

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I’m a manager in a large company with 15 direct reports.  Sometimes, I have trouble figuring out how to handle certain performance problems.  How do I figure out what to do?    ~D.G. Dear D.G., Here are a few “how to” pointers for your consideration.  As you weigh various options, remember to make use of […]

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