Let Conscious Choice — Not Emotion — Drive Your Actions When things go wrong, what do you focus on? Identifying who made the mistake or whose fault it was? Do you obsess about the weak link in the chain? Or do you use your finite energy to craft a solution? I’m sure you can guess […]

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 Based On A Tweet from Paul Osincup A Twitter post that whizzed through my stream read, “When addressing conflict with others, remind yourself — curious not furious.” It can be difficult to calmly and respectfully get to the bottom of an issue in the heat of battle. Our natural response is to put up […]

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When I walked into his office, Will’s head was down, his brow looked furrowed, his chest was noticeably rising and falling, indicative of deep breathing, and he was writing furious. I waited until he finished and asked, “What are you working on?” “I’m writing out my rage!”  He smiled, pushed his pad aside and explained, […]

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