Laura Huang, an associate professor at Harvard Business School studied gut decisions made by hundreds of angel investors and venture capitalists. For several years, she tracked 90 companies that they considered investing in and uncovered the two rules for making gut versus data-driven decisions. Before trusting your gut, consider the type of problem you’re faced with. […]
Read More →Front line employees are often required to ask customers for information without understanding why. If they don’t know the rationale behind the questions, they are left to their own devices when responding to pushback. In her Ted Talk, Tamekia Mizladi Smith, suggests that companies design frontline employee training around the acronym GRACE. That’s G-R-A-C-E. Here’s what it […]
Read More →A recent McKinsey & Company article delved into a report from Deloitte Global, where they interviewed two thousand C-Suite executives in nineteen countries, and found four types of leaders who are successful in this – the early part of Industrial Revolution 4.0. The Super Socials. These leaders have cracked the code of doing well by doing […]
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