PODCAST: The Best Feedback For Leaders
As hard as it is to give others feedback, receiving it can be even more challenging. But, everyone who is focused on success needs feedback. If you’re a leader who is looking for feedback, Robert Kaplan writes in the Harvard Business Review that you can ask the people around you.
It may sound counterintuitive, but as you climb the ladder, people who work for you may be better equipped to provide useful feedback than those to whom you report – or at least a different kind of feedback. Find members of your team who will be honest — people who are comfortable telling you things you may not want to hear.
For example, ask, “How did that discussion go?” “What worked well about the way we approached this project?” Or, “What could I do differently the next time to make the presentation more effective.” Once you ask, sit back and listen. Avoid debating or disagreeing. Ask follow-up questions only to gain greater clarity about what’s being shared.