For decades, discussion of flexible work arrangements centered around hours and, perhaps, an occasional day working from home.  The pandemic has changed that.  

According to Gallup, between mid-March to early April 2020, the number of employees working remotely doubled from 31% to 62%.  Across age groups – from millennials to older workers – while people acknowledge missing social engagement and face-to-face collaboration, most say they are more productive working from home and have no desire to return to the office fulltime. 

Gallup proposes sustained engagement, productivity and retention, will likely come from hybrid arrangements.  Interestingly, they say those who work remotely 60% to 80% of the time are actually more engaged than those who work exclusively at home or in the office.  And they report experiencing a greater sense of wellbeing.